Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
199 reviews
5 stars
143
4 stars
8
3 stars2
2 stars
5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Amanda, for being helpful, knowledgeable, and attentive, creating a positive shopping experience.
Product Quality
Customers expressed satisfaction with the selection and quality of eyewear available, noting a good range of styles and brands.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with service, particularly regarding unhelpful staff and issues with appointments.
Efficiency
Several reviews highlighted the quick and efficient service provided, especially in urgent situations, which was appreciated by customers.
Store Organization
Some customers noted issues with store organization, such as mismatched frames and unhelpful layout, which detracted from their experience.
- KDKatie DiSciulloDec 31, 20251.0Worst place to ever go to get your glasses. They don't even put a lot of effort into getting the measurements, they told me a certain frame would work when I questioned them n they said it be fine. Which it wasn't. The lense was too small-needed progressive lenses. They put additional features on the glasses as well not informing me that it had been done. My whole order was over $300 n it was nothing but a hassle trying to get the glasses. Had to return the first pair so I got my money back on the second. Went somewhere else n waiting on picking them up as of next week. I do not recommend this place. They take your money n don't even tell u what's been added. If I could give no stars I would have.
- SVSrijith VeettilDec 14, 20251.0I assumed nothing could go wrong with getting new lenses, so I decided to visit the nearest store. Unfortunately, I had to adjust my lenses multiple times and continued to experience headaches whenever I wore my glasses. The store representatives seemed more focused on sales than on providing knowledgeable guidance about frames and lenses. It ended up being a waste of $450, plus an additional $200 out of pocket. I would not recommend LensCrafters.
- RDRishi DesaiNov 14, 20255.0Store manager Amanda was very helpful and went out of her way to help me with my issues with RayBan Meta glasses.
- MWMarcia WongNov 5, 20255.0Great place! Service was awesome people friendly and very helpful. They took their time helping me pick out glasses that look great at a great price.
- TDTom DennehyOct 16, 20255.0Great experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Marlborough offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames from brands like Prada and Burberry.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
What are the store hours for LensCrafters at Solomon Pond Mall?
The store is open Monday through Saturday from 9:30 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for the LensCrafters in Marlborough?
Yes, you can schedule an eye exam appointment online through their website or directly via their appointment scheduling link.
Does LensCrafters offer contact lens fittings and is there an additional fee?
Yes, contact lens fittings are available, and there is an additional fee for fitting and evaluation for all contact lens patients, both new and established.
What payment methods are accepted at LensCrafters Marlborough?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters accessible for customers using wheelchairs?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with mobility needs.
Which nearby dining options are available if I visit LensCrafters at Solomon Pond Mall?
You can visit Bertucci's Brick Oven Pizza & Pasta for a sit-down meal, or try Let’s Gourmet for desserts and smoothies, both located nearby in Solomon Pond Mall.
Are there any beauty and spa services near LensCrafters at Solomon Pond Mall?
Yes, nearby options include NJ Beauty & Spa, Paris Nails & Spa, Banter by Piercing Pagoda, and Creative Nail & Spa - Marlborough for various beauty and spa treatments.
What nearby retail stores can I visit while at Solomon Pond Mall with LensCrafters?
You can explore several nearby retail stores such as TALBOTS, Daily Thread, Zales jewelry store, Fashion Americas, and The Paper Store for clothing, jewelry, and gifts.