LensCrafters

4.1
197 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
601 Donald Lynch Blvd, Marlborough, MA
01752-4730, United States

Hours

Reviews

4.1
197 reviews
5 stars
143
4 stars
8
3 stars
2
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Amanda, for their helpfulness, professionalism, and ability to provide personalized assistance.

Product Selection

The store offers a wide range of eyewear options, with many customers appreciating the variety of frames and lenses available.

Mixed Experiences

While most reviews were positive, some customers reported unprofessional behavior from certain staff members, leading to dissatisfaction.

Efficiency

Several reviews highlighted the quick service and efficiency in handling prescriptions and adjustments, contributing to a positive overall experience.

Store Environment

Customers noted the store's clean and modern atmosphere, enhancing their shopping experience.
  • RD
    Rishi Desai
    Nov 14, 2025
    5.0
    Store manager Amanda was very helpful and went out of her way to help me with my issues with RayBan Meta glasses.
  • MW
    Marcia Wong
    Nov 5, 2025
    5.0
    Great place! Service was awesome people friendly and very helpful. They took their time helping me pick out glasses that look great at a great price.
  • TD
    Tom Dennehy
    Oct 16, 2025
    5.0
    Great experience.
  • RD
    Ruperto DeLaCruz-Cicero
    Sep 27, 2025
    5.0
    I would like to thank Nicole for helping me out today. select both my sport goggles and my day to day glasses. Definitely coming back for future glasses thank you Nicole!!!
  • ZM
    Zoe Maguire
    Aug 22, 2025
    5.0
    Amanda has been so incredibly helpful! She is amazing and the prime reason I will be back to LemsCrafters. After a disappointing visit to the unassociated optometrist next door, she went above and beyond to ensure everything she could do to help was done. I will be coming back to get glasses here soon :)

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.