Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
237 reviews
5 stars
202
4 stars
7
3 stars
4
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Product Selection
Customers appreciate the wide variety of frames and lenses available, often noting the quality and selection.
Efficiency
Many reviews highlight the quick service and ease of scheduling appointments, although some customers experienced delays with glasses orders.
Mixed Experiences
While most feedback is positive, there are notable complaints about specific staff interactions and issues with insurance handling.
Doctor Expertise
The optometrists are generally praised for their thoroughness and ability to explain procedures and options clearly.
- TLTabitha LevesqueNov 12, 20255.0Addy is the best she was able to help me fix my glasses and schedule a eye exam faster than my original eye doctor.
- SGStephanie GallantNov 5, 20255.0Addy was AMAZING!!! She was extremely helpful, and patient.
- KRKathy RandoOct 29, 20255.0I had a great experience at LensCrafters in Leominster MA. The doctor explained everything to me thoroughly and he was very easy to understand. The store had a great selection of brand named frames. I was quickly set up for glasses. They ordered my glasses and said it will take 7 to 10 days for them to come in. I received a text today stating they are in. That was 2 days. That is the fastest, I've ever receive glasses. Amazing service!
- SSsamtheman88888888Oct 25, 20255.0Anne Marie Mosco was amazing, great service and super friendly !!
- AMAimee Alfke (Aimee MotoRides)Oct 13, 20255.0It was my first time seeing Dr. Larsen today and I was so impressed. I felt like I haven't found a good eye doctor since Rita Gibson of the old Sears Optical. She was very knowledgeable and did a great job narrowing down what exactly worked for me with glasses and contacts. She let me out of the chair and had me look at a distance down the length of the mall to make sure I was comfortable with a pair of contacts. - The excellent service didn't stop there! Anne Marie did a wonderful job explaining to me how progressive lenses work and showed me the difference between a few different cost options. I picked out a pair of Ray Bans and I am very excited to get my new glasses soon!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering, and a wide selection of designer eyeglass frames and prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=2261&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides an in-store pickup service for your convenience.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands like Oakley, Ray-Ban, Prada, Versace, Dolce & Gabbana, Michael Kors, Tory Burch, Burberry, and more.
Are there other optometrists near LensCrafters at The Mall At Whitney Field?
Yes, nearby optometrists include JZ Eye Care and Nahall Larsen, which can be options if you're exploring different eye care providers in the area.
What nearby stores can I visit for clothing shopping after my LensCrafters appointment?
After your visit to LensCrafters, you can shop at nearby clothing stores like Torrid, PacSun, American Eagle Store, Justice, Chuck E. Cheese (for family fun), and Macy's Mall At Whitney Field.
Are there any nearby dining options close to LensCrafters?
Yes, there are several nearby dining options including Golden Wok (Chinese restaurant), Tacos Mexico (Mexican restaurant), La GaZZa Brazilian Kitchen, Auntie Anne's for fast food, and Baluarte Cake Shop for bakery treats.