Business Details
About
OptometryEye Care CenterLensCrafters OD
JZ Eye Care is the local eye doctor to see for all of your eye care needs in Leominster, MA. As your local Leominster optometrist, JZ Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 100 Commercial Rd Leominster, MA 01453 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Reviews
4.4
335 reviews
5 stars
257
4 stars
28
3 stars
12
2 stars
14
1 star
24
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and friendliness of the staff and doctors, highlighting their thoroughness and attentiveness during eye exams.
Scheduling Issues
Several reviews mentioned significant delays in appointment times, with some customers waiting over an hour past their scheduled appointments.
Pricing Concerns
Customers expressed dissatisfaction with pricing transparency, citing unexpected charges and feeling misled about costs associated with exams and prescriptions.
Customer Service
While many reviews noted excellent customer service, a few highlighted negative experiences with staff attitudes during busy times.
- JKJosh KlausDec 15, 20255.0The team always performs great. Always welcoming and efficient.
- ACAnna CaoDec 15, 20255.0Dr Zhou is very professional, and excellent eye care doctor. I would recommend to everyone need help with eye problems.
- JLJacky LimNov 27, 20251.0Doctor was dismissive of my concerns and tried to gaslight me about my eyesight being fine when I was unable to clearly see the letters. Asked me to guess and took the answer which is never good.
- BPB. P-STNov 3, 20255.0Great Care, Appointments can be acquired online, children + adults.
- ESEmily SweeneyNov 1, 20251.0I went in for a follow up appointment after going in for my eye exam and to get trial contacts. I was having an issue with the strength of the prescription, and wanted to adjust it, an appointment that took only 10-15 minutes. My appointment was at 11:40, and upon arrival I found out that there were FOUR patients waiting before me. FOUR. One of said patients was also scheduled for the same time as me. One doctor. Why would you schedule TWO APPOINTMENTS FOR THE SAME TIME IF THERE IS ONLY ONE DOCTOR???? I have to imagine this occurred to other people hence why at MY appointment time there was a 4 person wait before me! So for my TEN minute appointment, i had to wait an HOUR AND TWENTY MINUTES. This was absolutely ridiculous. And as more patients started piling in for their appointments, at one time there were EIGHT patients all waiting over 30 minutes for their appointment due to the pile up. And the patients were getting upset and trying to talk to the receptionists, who were doing their best, but also giving an attitude. They told us that they have no control over the scheduling of the appointments and it is all in Dr Zhou’s hands, and that he doesn’t listen to their concerns about wait time. To over book yourself (which i would presume that the more patients you see a day the more money you make because otherwise why would you ever schedule like this otherwise) in this level, and forcing your staff members/coworkers take the brunt of the complaints and attitude from patients waiting (which im sorry but i deserve to have an attitude after waiting 80 minutes for an appointment that only took 10 minutes). This is ridiculous and needs to be corrected immediately. Stop booking or allowing patients to book online for an appointment if you cannot accommodate them at that time. And when I finally got into the appointment, I was rushed in and out, and was trying to express my concerns. I need a stronger prescription if I CANT SEE AT NIGHT DRIVING WITH CONTACTS IN. I am 21 years old, I should be able to see perfectly clear in glasses/contacts at my age, nor do I have any other optical conditions that would effect my vision other than just needing glasses. I felt like I was being argued with/ not believed and when Dr Zhou finally decided to do some retests rushed through them, honestly making me feel like my prescription still may be incorrect because he was going so fast I couldn’t actually decide what looked better! So in what was supposed to be a 10-15 minute appointment, I was stuck in the building for an hour and a half, to only actually see the doctor for maybe 10 minutes. Absolutely unacceptable. By trying to get as many patients in as possible, you lost one, because i will not make another appointment with you because of this!
Frequently Asked Questions About JZ Eye Care
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at JZ Eye Care?
An annual eye exam at JZ Eye Care detects changes in vision and eye health, and can also identify early signs of general health issues like diabetes and high blood pressure to allow early treatment.
What does a comprehensive eye exam at JZ Eye Care include?
A comprehensive eye exam involves a series of tests to assess vision and eye health, after which the optometrist discusses results and prescribes corrective lenses if needed.
How is a contact lens exam different from a regular eye exam at JZ Eye Care?
A contact lens exam includes a normal eye exam plus additional eye measurements to ensure contacts fit correctly; there is an added fee for contact lens fitting and evaluation.
Where is JZ Eye Care located and how can I contact them?
JZ Eye Care is located at 100 Commercial Rd, Leominster, MA 01453 inside The Mall At Whitney Field. You can contact them at +1 978-534-5149.
How can I schedule an eye exam appointment at JZ Eye Care?
You can schedule your eye exam online via the LensCrafters scheduling link provided by JZ Eye Care, or call their main phone number to book an appointment.
What kind of eye care services does JZ Eye Care offer?
JZ Eye Care provides eye exams, vision diagnostics, contact lens fittings, and treatment for subtle eye health changes to ensure clear vision and eye wellness.
What popular stores and services are near JZ Eye Care in The Mall At Whitney Field?
Nearby you can find clothing stores like PacSun and American Eagle, a nail salon named California Nails, and a sporting goods store called Olympia Sports, providing convenient shopping options before or after your eye appointment.
Are there food options nearby JZ Eye Care for a meal after your appointment?
Yes, nearby dining options include Golden Wok for Chinese food, Tacos Mexico for Mexican cuisine, La GaZZa Brazilian Kitchen, and Chuck E. Cheese for a family-friendly environment.
Can I find additional health and beauty services near JZ Eye Care?
You can visit places like Rest and Relaxation spa for massage and beauty treatments, Adesso Hair Salon for hair services, and Bath & Body Works for cosmetics nearby.
How can nearby stores enhance my visit to JZ Eye Care?
Visitors can make a day of their appointment by exploring nearby stores such as Macy's for department shopping, Finish Line for shoes and sportswear, and GameStop for video games, combining healthcare with leisure and shopping.