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Quest Diagnostics - Closed

3.1
(19 reviews)

Business Details

25 Marston Street, Lawrence, MA
01841, United States
(978) 557-5636

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics - Closed
25 Marston Street, Lawrence, MA
01841, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

3.1
19 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
1
1 star
8
  • PG
    Peter Giannini
    Mar 21, 2025
    5.0
    Comfortable and blood work done with great ease and friendliness nice clean office
  • JO
    John Ottow
    Oct 15, 2024
    1.0
    The phlebotomist was very good. She went out of her way to salvage the poor process involved with getting a PCR test. Overall the process was faulty, the web site is very poorly designed and user unfriendly. I still have no idea if I will ever get the results of the PCR test. I wish I could give them zero stars.
  • AE
    Angie Escobar
    Mar 1, 2024
    1.0
    There is a Spanish girl there with light brown eyes and dirty blond hair who wouldn’t tell me her name it’s the reason I’m describing her but she was working this morning 3/1/24 1110am, who was so rude, I was just asking how do I make an appointment after I explained I was there due to my doctor sending over some test I need done, I asked if she could first check if I’m in her system like if the test come up so I could call my doctor and she just kept saying no go to the kiosk and make an appointment. It’s one room, she was finished with someone who was leaving as I had knocked on the door. It’s just one room one technician and one person at a time. I get it could be hectic since she is one person but no one else was behind me and I was literally asking her for the help she’s there to provide. If you can avoid this place please do. Not professional, rude or helpful. I left there so upset and like embarrassed due to the way she was as speaking to me. If I would have been a few years younger I definitely would not have been able to restrain myself and would have been dishing out was she was giving but here’s to growth! Go to Holy family it’s nicer and people are also professional, helpful and actually do their job! They are not lazy slobs!
  • JA
    Juana Avila
    Nov 13, 2023
    4.0
    Estube ayi ase 2 meses regreso mañana si Dios quieres la joven fue maravillosa saco mi sangre muy cómoda no senti nada mano angelical tienes pero la señora estaba frente fui registrarme y no me iso caso no se si fue por no se inglés y una joven a su lado me atendió y dijo tenia tener cita gracias la chica laboratorio le dijo que me atenderme gracias mucha gracias Dios la vendiga espero tener la suerte de verla denuevo para trabaje con migo mano de angel en lavoratorio
  • SR
    Scott Reingold
    Sep 27, 2023
    5.0
    I been using this office for 4 years 3 times a year and they serve patients as fast as possible, friendly and respectably with quite a bit of caution keeping samples matching patients. I couldn’t believe I didn’t feel anything when they took my blood. Honestly never once had an issue of poor experience in service, mix ups or anything like the people on this review list. Seems they had poor experiences due to outside influences or self importance. Read between the lines. This place is great.

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