Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
221 reviews
5 stars
193
4 stars3
3 stars0
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jessica, Jim, and Amy.
Professionalism
While most reviews highlighted excellent service, some customers reported negative experiences with specific staff members, particularly regarding attitudes and professionalism.
Efficiency
Customers appreciated the efficient processes for eye exams, ordering glasses, and handling insurance, although there were some complaints about appointment scheduling and insurance communication.
Product Quality
Overall, customers were satisfied with the selection and quality of glasses, but there were isolated complaints about incorrect prescriptions and faulty lenses.
Mixed Experiences
While many reviews were positive, there were notable instances of frustration related to customer service and appointment management, indicating inconsistency in experiences.
- GNGreg NelsonOct 27, 20255.0Jessica is always super helpful, friendly and competent.
- KNKeith NicolaiOct 22, 20255.0Effience exam and great explanation of results with discussion on contact lens and glass and how they would help. Ability to schedule a follow-on lens fitting in same visit. Ability to efficiently order glasses on site with detailed understanding of costs with insurance and eye med coverage. I wish all healthcare could be a simple as this experience.
- PCPatti CrossmanOct 5, 20255.0I went with a prescription from opthalmologist and only need to get glasses. The staff was very helpful, friendly and patient, letting me take the time I needed to choose my frames. Also, so helpful explaining what my insurance coverage included, showing me the difference between that and what their running sale would include. Best of all, no pressure or upselling! I would definitely recommend.
- GPGabriel PaciOct 3, 20255.0I was impressed with the friendly and professional staff. I visited on two occasions and was well treated both times by different associates. I was very pleased with the service. I purchased an exceptional pair of glasses from a very large selection.
- MBMichael BuckleySep 25, 20251.0Jill the receptionist has a bad attitude and desperately needs training on customer interaction / people skills. Good luck Jill and good luck to lens Crafters of Kingston
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Kingston, MA offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology.
What are the business hours for LensCrafters at 101 Independence Mall Way?
LensCrafters is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters Kingston?
Yes, you can schedule an eye exam via their online booking page at LensCrafters' website specifically for the Kingston location.
Which designer eyewear brands can I find at LensCrafters in Kingston?
LensCrafters offers designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and more.
What payment methods are accepted at LensCrafters in Independence Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and a list of any questions you have for your optometrist.
What nearby places can I visit before or after my appointment at LensCrafters in Kingston?
You can visit nearby spots like GNC for supplements, China Wok for Chinese cuisine, or The Nail Gallery for a nail salon experience, all located near Independence Mall.
Are there other optometrists near LensCrafters in Kingston?
Yes, there are optometrists such as Dynamic Eye Care and Dr. John Lee, OD, located nearby if you need additional eye care options.
What fitness or recreational venues are near LensCrafters at Independence Mall?
Nearby fitness options include gyms like Kingston FFIT, Fit Factory, Ascend Obstacle Training - Kingston, Abilities Rec, Inc., and Open Space Studio for dance and fitness classes.