Dynamic Eye Care

4.9
2018 reviews

About

OptometryEye Care Center
Dynamic Eye Care is the local eye doctor to see for all of your eye care needs in Kingston, MA. As your local Kingston optometrist, Dynamic Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 101 Independence Mall Way Kingston, MA 02364 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Dynamic Eye Care
101 Independence Mall Way, Kingston, MA
02364, United States

Hours

Reviews

4.8
360 reviews
5 stars
335
4 stars
8
3 stars
3
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and accommodating during their visits.

Doctor's Care

Dr. Vo received mixed feedback; while some found her thorough and knowledgeable, others felt rushed and misdiagnosed.

Appointment Experience

Several reviews highlighted issues with appointment scheduling and communication, including difficulty reaching the office and feeling rushed during exams.

Customer Service

Customers appreciated the helpfulness of the staff, but some reported negative experiences with follow-up care and prescription accuracy.

Overall Satisfaction

While many customers expressed satisfaction with their experiences, there were notable complaints about rushed appointments and miscommunication.
  • PC
    Patti Casper
    Nov 15, 2025
    5.0
    Dr.Vo and her entire team are excellent from start to finish! Check in and pre-check work goes smoothly, Dr. Vo takes the time to follow up from my previous year’s exam, addressing prior concerns, and her opticians are friendly and knowledgeable. Couldn’t be happier with my experience!
  • KC
    Kevin Crawford
    Nov 14, 2025
    5.0
    The doctor is amazing. She’s smart, funny, beautiful, and made me feel comfortable right away. I can’t wait to be fitted for contacts!!
  • LB
    Leanne Bishop
    Sep 30, 2025
    1.0
    Had to cancel my daughter's appt last Spring due to a last minute test scheduled at her school. Called all day and noone answered to phone. I also had an appointment at the same time. I was threatened by Dr. Vo that my daughter would be "Kicked out" of the practice if she had to cancel another appointment because she is so busy that other patients have to wait for appointments. Mind you, in my over 10 years at this practice, I have never not been able to get an appointment 1-2 days out. They aren't that busy. This "lecture" was done in the middle of Lens Crafters, in front of other patients and was completely unprofessional. Attempted to reschedule her today. Got a text that I would have to pay an ADDITIONAL $40 cancellation fee for her appointment because of the issue in the Spring. Called the office - big surprise - no one answered. Spoke to woman at Lens Crafters who was actually horrified by all of this. Buyer beware.
  • MB
    Meghan Brown
    Sep 25, 2025
    3.0
    The lady at the front desk and who did the initial tests was the best - very kind, made good conversations, and made the space feel safe and comfortable. The Doctor did not, I felt rushed and she had a bit of a tone at times with me because I couldn’t hear her or didn’t know. I would go back for the front desk woman but need to see a different Dr.
  • SF
    Sandy Fisher
    Sep 22, 2025
    5.0
    Doctor Vo is more though in her exam than anyone else I have ever gone to. She has explained exactly what is going on with them and what I should know about my cataracts and the status of something else she’s been watching in the back of my eye. I wouldn’t go to anyone else.

Frequently Asked Questions About Dynamic Eye Care

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.