Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
259 reviews
5 stars
217
4 stars
8
3 stars2
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Jen, Alyssa, and Laura for their exceptional service.
Product Quality
While many customers are satisfied with their glasses and the fitting process, some have expressed concerns about the quality of the frames and lenses, citing issues with adjustments and durability.
Store Environment
The store is generally described as clean and well-organized, although some customers noted that the display of frames could be improved for easier access.
Appointment Experience
Most reviews indicate a positive experience during eye exams and consultations, with customers appreciating the thoroughness and professionalism of the eye care staff.
Mixed Experiences
A few reviews mention negative experiences, particularly regarding customer service inconsistencies and issues with specific staff members, indicating that experiences can vary.
- PCPatty Clifford3 days ago5.0I am writing to share what a pleasant experience I had at LensCrafters Hyannis. Jen’s guidance was invaluable in helping me select two pairs of glasses. She listened closely to my needs and helped me to zero in on exactly what I wanted while finding the perfect fit. She also provided excellent alternative options based on her professional expertise. Jen is a true professional who clearly knows her business and is a pleasure to work with. In addition to her style advice, she was quick and efficient in processing my insurance and coupons and ensuring I had the necessary protection for my new eyewear. I left feeling confident that I found the perfect glasses, which is a first for me. It was a truly gratifying experience, and I recommend Jen and the Hyannis location to everyone.
- JBJoan BrodheadDec 29, 20255.0Jen is THE BEST. A PLUS customer service !!!
- SMStephen MandevilleDec 8, 20255.0Very polite and helpful. Wouldn't go anywhere else.
- SPStephanie PriorNov 17, 20254.0Elena was extremely helpful and professional while Jeff a studiously ignored me and kept a waiting customer distracted.
- BBBruce BrockwayNov 7, 20255.0Very satisfied with the eye exam and the lense fitting service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Hyannis offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters Hyannis?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Michael Kors at LensCrafters Hyannis.
Does LensCrafters accept vision insurance and which ones?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
What are the operating hours for LensCrafters in Hyannis?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Hyannis?
You can schedule an eye exam online through LensCrafters' appointment link specific to the Hyannis location.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup service for your convenience.
What payment options are accepted at LensCrafters Hyannis?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters Hyannis wheelchair accessible?
Yes, the LensCrafters store has a wheelchair-accessible entrance for customers.
What nearby places can I visit before or after my appointment at LensCrafters Hyannis?
You can visit the Festival at Hyannis shopping center, Shaw's Supermarket for groceries, or enjoy a meal at El Rodeo Mexican Restaurant, all close to LensCrafters.
How can nearby transit or locations help me find LensCrafters in Hyannis?
LensCrafters is located at 1070 Route 132 inside Festival at Hyannis, making it easy to access along with nearby services like The UPS Store 4498 and Iora Primary Care for convenient errands during your visit.
Are there fitness or wellness centers near LensCrafters Hyannis?
Yes, there are fitness centers like btone FITNESS and Anytime Fitness nearby, as well as wellness services at Massage Envy - Hyannis, allowing you to combine eye care with fitness or relaxation.