LensCrafters

4.6
393 reviews
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Business Details

50 Holyoke St, Holyoke, MA
01040-2755, United States
(413) 532-9279
https://local.lenscrafters.com/ma/holyoke/50-holyoke-st.html
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About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
50 Holyoke St, Holyoke, MA
01040-2755, United States

Hours

Reviews

4.6
393 reviews
5 stars
340
4 stars
20
3 stars
2
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, providing excellent service throughout their visits.

Cleanliness

The facility was noted to be clean and organized, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick service and ease of scheduling appointments, with many noting fast turnaround times for glasses.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding poor customer service and issues with appointment management.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that glasses were overpriced compared to competitors.
  • NS
    Nili Simhai
    Dec 28, 2025
    5.0
    Staff are always very helpful at figuring out what is in my price range and covered by health insurance.
  • SO
    Stella Oguti
    Nov 30, 2025
    5.0
    It was a big relief to come here, the service was friendly, quick and exceptional helpful. Thank you.
  • RM
    Robert Maclure
    Nov 24, 2025
    5.0
    The facility was very clean and organized. The staff was very knowledgeable and friendly.
  • XR
    Xavier Ryer
    Nov 11, 2025
    1.0
    A joke of customer service no help at all will cancel your appointment on you for no reason when appointment had already been confirmed through insurance previously will lie and try to charge you for things they say they aren’t capable of doing save your time and money and visit a real doctor not these jokes at orlen eye care
  • NM
    Nuno Machado
    Nov 10, 2025
    5.0
    Absolutely superb experience!!!
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Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.