LensCrafters

4.6
390 reviews
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Business Details

50 Holyoke St, Holyoke, MA
01040-2755, United States
(413) 532-9279
https://local.lenscrafters.com/ma/holyoke/50-holyoke-st.html
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About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
50 Holyoke St, Holyoke, MA
01040-2755, United States

Hours

Reviews

4.6
390 reviews
5 stars
337
4 stars
20
3 stars
2
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, providing excellent service to customers.

Product Selection

Customers appreciate the wide variety of frames and lenses available, although some noted that prices can be high.

Efficiency

Many reviews highlight the quick service and ease of the appointment process, with several customers receiving their glasses on the same day.

Mixed Experiences

While most feedback is positive, there are a few complaints regarding poor customer service at the front desk and issues with appointment management.

Knowledgeable Staff

Several customers praised the staff's expertise in helping them choose the right glasses and explaining options clearly.
  • XR
    Xavier Ryer
    Nov 11, 2025
    1.0
    A joke of customer service no help at all will cancel your appointment on you for no reason when appointment had already been confirmed through insurance previously will lie and try to charge you for things they say they aren’t capable of doing save your time and money and visit a real doctor not these jokes at orlen eye care
  • NM
    Nuno Machado
    Nov 10, 2025
    5.0
    Absolutely superb experience!!!
  • EJ
    Edward Johnson Jr.
    Nov 9, 2025
    1.0
    Took forever to ring up
  • VR
    Victor Rivera
    Oct 12, 2025
    5.0
    Damar was very friendly and helpful. Definitely welcoming upon walking in
  • DM
    Donna M
    Oct 6, 2025
    5.0
    The optician was very helpful in assistingme in my choice. They have so many options of frames. That was the only hard part. Great experience overall.
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Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.