Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
224 reviews
5 stars
205
4 stars3
3 stars1
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Eye Exams
Many reviews highlighted the thoroughness and professionalism of the eye exams provided by the optometrists.
Product Selection
Customers appreciated the wide variety of stylish frames available at reasonable prices.
Order Fulfillment Issues
Some customers expressed frustration with delays in receiving their glasses and difficulties in communication regarding their orders.
Store Environment
The stores were described as clean, inviting, and well-organized, contributing to a positive shopping experience.
- MDMeghan Donovan2 days ago5.0Overall very friendly atmosphere. Helpful and knowledgeable about which frames and lenses were best for me. Karen was very patient with me trying to decide which frames I liked and helped me decide which ones were best for my face shape
- EAElaine Allegrini5 days ago5.0Wish I got name of gal who helped me. She was terrific as was another gal who worked there. Very impressed with both of them. They were helpful, personable, offered opinions in a constructive and not criticizing manner. Ended up giving gal who processed my order a big hug.she was super nice!
- BPBarbara PellegriniNov 17, 20255.0Julie, Chris and Joey were all very helpful and professional. Julie and Chris spent a lot of time with my husband and me in picking out frames and were very patient.
- MNMaureen NauyokasNov 12, 20255.0I went in for the 1st time with my middle daughter (17) for rx glasses. She loved what she got and it was incredibly easy to order them. The man that helped us was great! Can’t wait to come back for my glassesz
- MMMarieNov 6, 20255.0I was given space to find glasses I really liked with no rush to choose one. No pressure to buy. Cost and Customer Service were excellent. All my questions were answered. It takes 10 business days to get them mailed to your home and this time frame is consistent with other places I called. Hoping that the quality and function of the glasses once they arrive will be great so I can give them a 5 star review from start to finish. Thank you to all the staff who helped me today for a great experience.
Frequently Asked Questions About Warby Parker Derby Street Shops
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Derby Street Shops offer?
Warby Parker offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with assistance from friendly advisors and optometrists.
Do I need to bring anything for my visit to Warby Parker Derby Street Shops?
You only need your eyes to try on frames. If purchasing prescription glasses or contacts, bring a digital or physical copy of your current prescription, and your FSA or HSA card if you plan to use it. You can also browse without a prescription or book an eye exam at most locations.
Does Warby Parker Derby Street Shops accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I get frame measurements and adjustments at Warby Parker Derby Street Shops?
Yes. They take optical measurements for your order and provide complimentary frame adjustments for life at any location.
What is Warby Parker Derby Street Shops' return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories including contact lenses with original packaging within 30 days of purchase.
Are gift cards available at Warby Parker Derby Street Shops?
Yes, physical gift cards are available in stores and online, along with e-gift cards for instant delivery.
What are the store hours for Warby Parker Derby Street Shops?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which nearby stores can I visit along with Warby Parker at Derby Street Shops?
Nearby stores include Lilly Pulitzer (fashion and swimwear), Banana Republic (clothing), and The Paper Store (flowers and gifts), offering a variety of shopping options during your visit.
Are there nearby dining options when visiting Warby Parker Derby Street Shops?
Yes, you can enjoy nearby dining at Genji Sushi Hingham (Japanese sushi), bartaco (Mexican tacos and bar), Rustic Kitchen (Italian), and WFM Coffee Bar.
How can nearby services like Capital One Café and Restore Hyper Wellness complement my visit to Warby Parker?
After shopping for eyewear, you can relax at Capital One Café or refresh your wellness at Restore Hyper Wellness spa, both conveniently located nearby at Derby Street Shops.