Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.9
185 reviews
5 stars
94
4 stars
41
3 stars
16
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed frustration with the lack of effective communication and responsiveness from staff regarding membership issues and cancellations.
Cleanliness
While some reviews praised the cleanliness of the gym, others reported unsanitary conditions, particularly in the locker rooms and on equipment.
Staff Performance
Feedback on staff was mixed; some customers highlighted friendly and helpful employees, while others criticized unprofessional behavior and lack of accountability.
Equipment Availability
Several customers noted that the gym can become overcrowded, leading to long wait times for equipment, and some expressed dissatisfaction with outdated or insufficient equipment.
Safety Concerns
There were serious concerns raised about safety, including incidents of inappropriate behavior and lack of security measures in the facility.
- AFAndrew Fagan2 days ago2.0Place is standard for a planet fitness, good staff and etc — the whole renovation thing has been a nightmare considering the online hours and in app hours are different, showed up 3 times now and it’s been closed but the app says it’s open. Changed the hours and only notification was a whiteboard at the front desk
- SBSandi Brandfonbrener4 days ago4.0When will this facility reopen?
- RHRyan HaxelNov 17, 20251.0Been trying to cancel my membership for 3 months. Went through all the proper channels and still they are charging me. Do not sign up with this gym no matter what. I now have to pay my bank $35 to stop payment on them
- SPSharon Pelley-FerulloOct 13, 20254.0Planet Fitness in Franklin is closed for renovations. The phone number is being routed to the Foxboro location. According to the staff there, Franklin is supposed to reopen on November 20, 2025.
- DGDylan GonzalezAug 12, 20255.0I can’t say enough great things about Noah at Planet Fitness. From the moment you walk in, he greets you with genuine warmth and a smile that instantly brightens your day. He’s incredibly knowledgeable about the equipment and always willing to give tips or answer questions, no matter how small. What stands out the most is his positive energy—he makes the gym feel less intimidating and more like a welcoming community. You can tell he truly cares about members’ progress and comfort, and he goes above and beyond to keep the place clean, organized, and running smoothly. If every employee was like Noah, every gym visit would be a highlight of the day. Planet Fitness is lucky to have him!
Frequently Asked Questions About Planet Fitness
What are the regular operating hours for Planet Fitness in Franklin, MA?
Planet Fitness in Franklin, MA is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.
Does Planet Fitness offer holiday hours, and what are they?
Yes, Planet Fitness in Franklin, MA has holiday hours which vary by date. For example, on 2025-11-27 it is open from 5:00 AM to 12:00 PM, and on 2026-01-01 from 5:00 AM to 10:00 PM.
What amenities and services does Planet Fitness in Franklin provide?
Planet Fitness offers services including Classic Access, Mobile App, Free In-Club Fitness Training, WiFi, Perks, Guest Passes, Tanning, Massage Chairs, HydroMassage, Half-Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
Where is Planet Fitness located in Franklin, MA?
Planet Fitness is located at 166 Grove St, Franklin, MA, 02038, USA.
How can I find more information or join Planet Fitness Franklin?
You can visit their website at https://www.planetfitness.com/gyms/franklin-ma or call them at +1 508-541-6880 for more details or membership information.
Does Planet Fitness in Franklin have a mobile app for workouts and memberships?
Yes, Planet Fitness offers a mobile app available on iOS and Android for workouts and managing memberships.
What makes Planet Fitness Franklin a welcoming gym?
Planet Fitness promotes a Judgement Free Zone® with 2,700+ locations and best-in-class equipment, aiming to provide a welcoming space for everyone to build strength at their own pace.
What nearby places can I visit around Planet Fitness Franklin?
Nearby places include 67 Degrees Brewing (brewery and beer bar), Franklin Tile Carpet One (home improvement and carpet store), and St. Cyr Sports Performance Academy (gym and sports venue).
Are there other fitness or sports venues near Planet Fitness Franklin?
Yes, nearby fitness-related venues are St. Cyr Sports Performance Academy, FAMILY KARATE CENTER, and Strive Ninja Fitness offering diverse workout options.
How can nearby businesses and services help during my visit to Planet Fitness Franklin?
Nearby services such as UPS Customer Center can accommodate delivery needs, while places like Franklin Party Rentals and Allegra Marketing Print Mail offer event planning and printing services if needed before or after your gym visit.