Club Pilates

Reviews

• CC

  Cidhinnia Torres Campos

  1 day ago
  5.0
  This is the most welcoming studio. Arium is an excellent instructor and I always leave feeling energized.
• AP

  Anne M. Pohnert

  1 day ago
  5.0
  Excellent class with Arium this morning. She is a fantastic Pilates instructor. :)
• JJ

  Jennifer Jacobs

  Nov 6, 2025
  3.0
  So I loved this place. Absolutely loved it. Super convenient and all the instructors are amazing and there is a real sense of wanting to help. I unfortunately was put in a place where I just couldn’t schedule exercise, and I was unable to make it to any classes. Mid billing cycle I cancelled my membership and shared some very vulnerable reasons why. They convinced me to pause the membership but I changed my mind and cancelled. I hoped to return, because I loved it. They were very supportive and offered me to come back without repaying the enrollment fee. Imagine my surprise when I was charged for another month (on top of the one I couldn’t use) as well as a hold fee. It just stinks. I am losing work hours so my paycheck isn’t great, and I have huge medical bills. I did ask them about the charge and I think they will remove the hold fee and said I was good to go. I expected them to be surprised at the monthly charge. But they weren’t. I will not be comfortable going back. Again, personally they were wonderful, and I would never tell anyone not to go there. You should expect to pay for another month even after canceling. I’m seriously sad.
• CD

  Cailin D'Arcy

  Oct 8, 2025
  1.0
  I’ve been a member at 2 other club pilates studios and the franklin location was a mess. The 1.5 classes i took were not challenging and each time the teacher made a big deal out of me being pregnant …so much so that i found it very uncomfortable. The second time i could hear the teacher loudly complaining about me to a staff member within ear shot that i should have let her know sooner in the class i was pregnant. Being 5 months along, barely showing and maintaining a very fit and active lifestyle — I had no problem with taking the class or making adjustments. The first class i took, the teacher insisted you couldn’t take 1.5 classes during your second trimester and the front desk staff wasn’t aware of that rule. I stood there for 10 minutes while they argued back and forth if i was allowed to take classes or not. I can understand a studio policy and would respect if (& i’m sure the owner will comment on this review regarding any existing policy) but as a small business owner myself, there’s a way to make a customer feel welcome while honoring a policy. It should also be clear to all staff members. FTR pilates is highly recommended for all stages of pregnancy and post partum — my doctor actually recommended i start going daily for a smooth delivery. I gave the studio a second shot because it’s 10 min from my house but I found both experiences off putting….. on top of the front desk staff having no education or awareness of the cost of class packs and specials. I tried to book a monthly unlimited membership after both classes and no one seemed to know what my total should be or the rules of the membership. I left both times because I couldn’t stand there for 15 minutes while they figured it out and had appointments to get to. Overall very disorganized and rude staff. I will be driving twice the distance to different studio just to avoid going back here.
• IC

  Isabella Compton

  Sep 20, 2025
  5.0
  Club Pilates Franklin Village is such a wonderful environment! Not only are the instructors incredibly knowledgeable, kind, and accommodating but the members make you feel so welcomed and comfortable! There are also many different instructors and class types so you can find classes that make you happy and help you reach your goals! If you’re interested in Pilates I highly recommend Club Pilates!!

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