At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
While many customers praised the friendly and helpful staff, there were complaints about unprofessional behavior from some employees.
Cleanliness
The gym is generally reported as clean and well-maintained, although some reviews noted issues with specific areas like the tanning beds and bathrooms.
Equipment Availability
Customers expressed concerns about the limited availability of equipment, especially during peak times, and some noted that certain machines were outdated or in need of repair.
Membership Issues
Several customers reported difficulties with membership cancellations and billing practices, indicating a lack of effective customer service in these areas.
Space Constraints
The gym's size was frequently mentioned as a drawback, with many reviews highlighting overcrowding and insufficient space for stretching and abs.
RB
Ross Bluestein
1 day ago
1.0
Worse planet fitness in the geographic area. The membership is far too large for the space or the number of machines available to consumers. During busy periods, in the morning and after work, it is not unusual to have to wait to us a cardio machine. Machines are too often out of order. I suspect the owners are making super profits due to the limited footprint, which determines the rent, as measured against the number of guests using the facility at any one time which causes the facility to be overcrowded.
SS
SoomBO
2 days ago
3.0
Nice equipment.
Rather decent people.
Personally a fan of the tan booth and hydromassage chair.
Purple and yellow isn't my personal joyful colors nor are they exercise inducing to me.
And this "Judgement free zone " propaganda ummm there is a loud "lunk" alarm which goes off if you are too loud or drop weights... :/ smh . That is judging people whom want to grow beyond the "stay quiet and do as your told" concept.
Planet fitness franchise and society need to take down that concept a notch.
KP
Kaiy Pessoa
Sep 10, 2025
1.0
I have a complaint. I've been training at this gym for 9 months. I've always been treated well. I've never had any complaints about the staff. However, there's a new employee I have complaints about. I was doing squats without my sneakers (on my personal trainer's recommendation, so as not to hurt my back). She came over arrogantly and told me to put my shoes back on. In the 9 months I've been going to this gym, no one has ever called me out. I know the rules say you can't walk around the gym barefoot, but I don't walk around the gym. I just do my squats and put my shoes back on immediately. I don't do any other exercises without shoes. I understand that she might be concerned about safety, but countless people wear sandals and socks to the gym. What kind of safety is that? I take my shoes off precisely for the safety of my back. I see so many people doing things that really should be called out, and they don't. Meanwhile, she called me out when I was just trying to perform my exercises as instructed.
TD
Tracey DiMillo
Jul 25, 2025
1.0
Tiny tiny location. They have a very small area for stretching/abs but it’s over run with additional equipment such as leg machines and barbells and dumbbells. You are literally on the person next to you. Saw one person doing lateral raises and another person laying down under them. If someone had dropped that weight it could’ve gone very wrong.
Have to wait for almost everything because they don’t multiple pieces of the same machines. Cables were constantly In use.
Massage chairs are old looking and very basic (not like other PFs we’ve been to).
Also, was told no trainer at this location and they do not have small group classes like other locations.
Given the size town it’s located, should be double the size.
TA
Tural Aghabalayev's
Jul 14, 2025
1.0
This gym is getting worse rather improving. They made free for teens for summer now you cant even find equipment to train. They just dont care that it is too small and dont have capacity for that promotion. Also, they took out unilateral stretching mat and replaced it with tiny individual mats that you cant fit. Even though Mashpee Planet Fitness is far for me seems like it is the place to go from now on.
What are the operating hours of Planet Fitness in Falmouth, MA?
Planet Fitness in Falmouth is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.
Where is the Planet Fitness gym located in Falmouth, MA?
Planet Fitness is located at 13 Davis Straits, Falmouth, MA 02540, USA.
What kind of workout environment does Planet Fitness offer?
Planet Fitness provides a welcoming space called the Judgement Free Zone® where members can build strength at their own pace with best-in-class equipment.
Can I access Planet Fitness's mobile app for workouts and gym information?
Yes, you can download the Planet Fitness mobile app from the Apple App Store or Google Play Store for hundreds of ways to get strong and access gym information.
What membership options are available at Planet Fitness?
Planet Fitness offers various gym memberships; details and pricing are available at https://www.planetfitness.com/gym-memberships.
What services does Planet Fitness in Falmouth provide?
This location offers Classic Access, Mobile App use, free WiFi, Perks, guest privileges, tanning, massage chairs, hydro massage, half-price cooler drinks, Premium Perks, and virtual fitness training.
What other fitness or wellness related businesses are near Planet Fitness in Falmouth?
Nearby fitness and wellness businesses include Daniel Gracie Academy Falmouth, a martial arts club; V Style Nails and Amazing Nails for beauty and nail services; and Andy's Barber Shop and The One Brazilian Salon for grooming services.
Are there convenient shopping options near Planet Fitness for after your workout?
Yes, you can visit Falmouth Plaza and Pier 1 Imports nearby for shopping needs, or grocery stores like Aldi close by to pick up essentials after your workout.
What food and drink options are near Planet Fitness in Falmouth?
Starbucks is nearby, offering coffee and smoothies, perfect for a refreshment before or after your workout at Planet Fitness.
How can customers benefit from the proximity of other local services when visiting Planet Fitness?
Customers can combine their gym visit with errands like visiting Verizon or Victra for mobile needs, Dollar Tree for party supplies, or pet stores like Petco for pet care, making their trip more efficient.