Planet Fitness

4.4
742 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
500 Neponset Ave, Dorchester, MA
02122, United States

Hours

Reviews

4.4
742 reviews
5 stars
496
4 stars
131
3 stars
51
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is generally reported as clean and well-maintained, although some issues with the men's locker room and showers were noted.

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, there were several complaints about poor service and unprofessional behavior from certain employees.

Equipment Variety

Customers appreciate the variety of equipment available, but some have requested additional machines like hack squats and hip thrusts.

Membership Issues

Several customers expressed frustration with the membership cancellation process, citing difficulties in canceling and unexpected charges.

Atmosphere

The gym is described as having a positive and welcoming atmosphere, with a diverse clientele and a 'Judgement Free Zone' philosophy.
  • TM
    Thanh Minh
    Nov 16, 2025
    3.0
    I noticed there are a lot of unnecessary cardio machines. I've been coming here for 2 years and I've never seen all the cardio machines used. But the muscle machines are very crowded and some necessary muscle machines are missing like Machine decline chest press T bar row pendulum squat Hack squat Please, no gym around here actually has enough muscle machines. Please, it's definitely you because I've been here for 2 years.😭😭😭
  • NM
    Nariman Mardanov
    Nov 12, 2025
    2.0
    The gym itself is well equipped, but safety is a big issue here for me. Parking is not lit and someone siphoned gas from my car while I was working out. I found gas tank lid was open and gas level was lower than before. Men locker room needs lockers replaced.
  • NN
    nusho nasdaflex
    Oct 6, 2025
    5.0
    Top Service atandent 10 score
  • AM
    An Min
    Oct 6, 2025
    5.0
    I wish this place had more different exercise machines because I really like this place.
  • JT
    Jon-Paul Turek
    Sep 21, 2025
    3.0
    The gym floor is clean and kept. The Men's locker room is a different story. Everywhere thera can be water on the floor there is. Showers are gross at best.

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness regarding members and workouts?

Planet Fitness believes that everyone's strength is unique and provides a welcoming Judgement Free Zone® for members to build strength at their own pace.

Where is the Planet Fitness gym located in Dorchester, MA?

The Planet Fitness gym is located at 500 Neponset Ave, Dorchester, MA 02122.