At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
While many customers appreciate the cleanliness of the gym, several reviews highlight issues with unclean equipment and bathrooms, indicating a need for improved maintenance.
Staff Behavior
Feedback on staff is mixed; while some customers praise their friendliness and helpfulness, others report negative experiences with rude or unhelpful employees.
Equipment Availability
Customers generally appreciate the variety and availability of equipment, but some express concerns about the lack of certain machines and the presence of equipment that is frequently out of service.
Customer Service
There are significant complaints regarding customer service, particularly related to billing issues and the difficulty of canceling memberships, which has led to frustration among members.
Atmosphere
The gym's atmosphere is described as friendly and non-intimidating, but some reviews mention disruptive behavior from members that detracts from the 'Judgment Free Zone' experience.
JJ
J
Sep 5, 2025
1.0
The gym itself is great. I love the equipment and the staff is always friendly. The main thing that has made PF stand above all other gyms is their commitment to a Judgment Free Zone and No Intimidation. That is now severely lacking and only getting worse.
Every single time I go to this gym there are always multiple people loudly talking on their phones out on the gym floor, sometimes for 30-40 Minutes. Many times these people will have the other person on speaker phone. Is this not against club rules and inconsiderate to others?
Last weekend I watched two women gather 14 individual weights to use for their workout. At times other people would ask to use some of the weights, but the women would say they were using them. Isn’t this against club rules and inconsiderate of others?
There’s a specific gentleman that shouts loudly “HUP!” on every single rep and frequently slams his weights. He intimidates anybody around him. Isn’t this against club rules and inconsiderate of others?
Every time I attend this gym there’s always at least one person playing music loudly on their phones or sometimes they’ll be watching media. With the gym music on the speakers and then others playing their own music at the same time, as you can imagine, it’s extremely distracting and annoying. Isn’t this against club rules and inconsiderate to others?
Frequently I have witnessed gym members literally singing out loud while they work out. Isn’t this against club rules and inconsiderate to others?
I frequently observe members carrying gallon jugs of water and large duffle bags out on the gym floor. I remember the PF commercials addressing this very issue with their No Lunks campaign. Isn’t this still against club rules?
I frequently observe members working out in work boots, slides, sandals or even barefoot. Isn’t this against club rules?
There’s a group of men that I see on a regular basis that always gather around a squat rack for bench pressing. They are always extremely loud, slam weights and freely swear. Sometimes they have vulgar conversations about women. You can see that it bothers and intimidates everyone around them. Isn’t this against club rules and inconsiderate to others?
About a month ago I actually had to ask a middle aged woman to stop loudly farting in the stretching room area. It’s absolutely ridiculous, but she just wouldn’t stop. Like what are we doing here? How bad does it have to get?
Can we just respect each other and follow the basic gym rules?
I would highly recommend a recommitment to LONG STANDING gym rules and proper etiquette. I think there needs to be more signs throughout the gym reinforcing rules and a staff that backs them up. These signs need to be in Spanish, French, Brazilian Portuguese and Mandarin as well as English due to the vast diversity of the members.
I believe that there’s a mutually beneficial solution to this issue where EVERYONE can workout at Planet Fitness FREE from LUNKS, INTIMIDATION and SELFISH INDIVIDUALS again.
But if this trend continues this gym will gain a poor reputation and members like myself will go somewhere else.
TB
Tim B
Aug 10, 2025
3.0
Gym is fine but its Sunday morning at 8am supposed to open at 7 and its not open. This has happened several times. If you're not going to be open make a post on social media at least to let us know so we dont waste an hour of our day waiting for someone to show up that never will.
MM
M M.
Jul 27, 2025
5.0
This gym is just great. I moved from another location to this one even though its further. The staff is friendly and professional, there is so much equipment and everything is clean! I was so surprised at the variety of equipment. A superior PF.
LC
Let's Go Celtics
Jul 26, 2025
3.0
This planet fitness is a good place to go work out if you like being left alone. The people aren’t always friendly, and mostly mind their own business, as it is a judgement free zone. However, people will frequently use machines in harmful ways, and nobody confronts them due to not wanting to judge them. In addition, the ratio of weight machines to cardio machines is well lopsided, with there being two cardio machines per workout machine. The selection of machines is good, but as someone who prefers lifting to cardio, it’s hard to find the machines I want open due to the lack of each machine (the most of the same machines they have is two). It’s a good gym and has everything, but the people and the lack of weight machines aren’t what I want in a gym.
HC
Henry Chew
Jul 4, 2025
5.0
Friendly staff, and clean place to work out and have great massaging chairs
What are the operating hours of Planet Fitness in Dedham, MA?
Planet Fitness Dedham is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday, and 7:00 AM to 7:00 PM on Saturdays and Sundays.
Where is Planet Fitness located in Dedham, MA?
Planet Fitness is located at 695 Providence Hwy, Dedham, MA 02026, USA.
What types of services does Planet Fitness Dedham offer?
They offer Classic Access membership, a mobile app, Wi-Fi, tanning salons, massage chairs, hydro-massage, total body enhancement, and virtual fitness training among other perks.
Is Planet Fitness a welcoming environment for all fitness levels?
Yes, Planet Fitness provides a Judgement Free Zone® where everyone can build strength at their own pace with best-in-class equipment.
How can I learn more about membership pricing at Planet Fitness Dedham?
You can learn more about memberships and pricing by visiting their pricing page at https://www.planetfitness.com/gym-memberships or downloading the Planet Fitness app.
Can I use the Planet Fitness mobile app for workouts?
Yes, Planet Fitness offers a mobile app available on iOS and Android that provides hundreds of ways to get strong and access gym-related features.
What nearby places can I visit before or after my workout at Planet Fitness Dedham?
Before or after your workout, you can visit nearby places such as Plaster Fun Time, an art gallery and craft spot, or grab a bite at Subway and Domino's Pizza which are close by.
Are there shopping options near Planet Fitness Dedham?
Yes, nearby shopping options include Payless ShoeSource for footwear, Men’s Wearhouse and Casual Male XL for men’s clothing, and Plato's Closet for trendy apparel and shoes.
Is there a salon near Planet Fitness where I can get hair services?
Yes, Regis Salons and Cost Cutters are nearby hair salons offering various hair and beauty services close to Planet Fitness.
What community services are located near Planet Fitness Dedham?
Near Planet Fitness, you will find Dedham Food Pantry, which offers community services and support, as well as healthcare providers like PM Pediatrics and Mass Audiology.