LensCrafters

4.7
386 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
870 Providence Hwy, Dedham, MA
02026-6806, United States

Hours

Reviews

4.7
386 reviews
5 stars
349
4 stars
8
3 stars
2
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ada and Brian for their exceptional service.

Product Selection

The store offers a wide variety of frames and lenses, which customers appreciated when choosing their eyewear.

Positive Experiences

Many reviews highlighted positive shopping experiences, with customers feeling comfortable and satisfied with their purchases.

Mixed Feedback

While most reviews were positive, there were a few negative comments regarding specific staff interactions and service quality.

Convenience

Customers valued the convenience of same-day appointments and the efficient service provided during their visits.
  • LJ
    Lisa Jerome
    Nov 2, 2025
    5.0
    I have been a patient here for three years, and I am very satisfied with the care I received. I think their eyeglass frame selection has improved since I started going here for my yearly exams. They also referred me to an excellent retina specialist for treatment last year, and I am stable now and will keep up with my annuals with them to keep my eyes as healthy as possible. I highly recommend this place.
  • JD
    joshua damas
    Oct 15, 2025
    5.0
    Easy, convenient, and overall great customer service!
  • PG
    Peleton Girl
    Oct 10, 2025
    5.0
    Very impressed with everyone in this location very professional and friendly.They all got involved to help me pick out a pair of glasses.
  • CC
    cb
    Oct 10, 2025
    2.0
    The employees are not kind!
  • SF
    Steven Farley
    Sep 25, 2025
    4.0
    Very helpful staff. Great variety of frames to choose from.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.