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Emerson Hospital

About

HospitalMedical ClinicPhysical Therapy
Emerson Hospital is a health system headquartered in Concord, Massachusetts. Emerson provides advanced medical services to more than 300,000 people. We are a 179-bed hospital with more than 300 primary care doctors and specialists. Emerson Hospital has the highest scores for patient safety, including an “A” safety grade from The Leapfrog Group and five-star quality rating from Centers for Medicare and Medicaid Service. Our core mission is to make high-quality health care more accessible to those who live and work in our community. To further this mission, Emerson has outpatient facilities in Westford, Groton, Sudbury, Bedford and Concord, and urgent care centers in Hudson and Littleton.

Location

Emerson Hospital
133 Old Road to 9 Acre Corner, Concord, MA
01742, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.