Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
524 reviews
5 stars
361
4 stars
94
3 stars
26
2 stars
11
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with specific employees.
Cleanliness
The gym is frequently described as clean and well-maintained, with clean locker rooms and equipment.
Equipment Quality
While some customers appreciate the variety of equipment, others noted that some machines are older or in need of maintenance.
Customer Service Issues
Several reviews highlighted issues with billing and membership cancellations, indicating a lack of effective communication and support from management.
Atmosphere
The gym is generally described as welcoming and non-judgmental, making it a comfortable space for all members.
- PPPROPUESTASRDNov 13, 20252.0Terrible, especially the customer service. You have to talk to the supervisor about everything, and she's only there from 8:00 am to 5:00 pm. Nobody knows anything, and they don't provide any assistance except her. I only recommend it for basic things. Anyone who can afford a decent gym shouldn't even dream of coming here.
- CKChristopher KnickleOct 28, 20254.0Very busy all the time , wish there was another up near south Hadley. Some run down equipment , but again its always busy . Noted tanning bulbs look like they are years old , all brown discolored at bilateral ends of bulbs.
- BMBrandon MijalOct 8, 20255.0By far the best gym staff I’ve ever come across no matter the weekdays or weekends. Shoutout to Joel, Susan, Bella and Audrey! :)
- CDCristy-May DelaneyOct 1, 20251.0This place is a joke, tell you one thing about payments when signing up then change it and cause a person to have issues with the bank. Very unprofessional in trying to resolve issue and when you talk to a manager they don’t remember previous conversations and are very unhelpful. I wouldn’t join this gym and I’m sorry I ever tried going there
- DSDan SmithSep 29, 20255.0It’s clean it’s stacked and Honestly the people here treat you like a human and its just refreshing 🍋 Thank you PF 💛
Frequently Asked Questions About Planet Fitness
What is the mission of Planet Fitness in Chicopee, MA?
Planet Fitness believes everyone is strong and offers a welcoming Judgement Free Zone® where members can build strength at their own pace with best-in-class equipment.
What are the operating hours of Planet Fitness Chicopee?
Open Monday from 4:30 AM to midnight; Tuesday to Thursday, 24 hours; Friday from midnight to 9 PM; and Saturday and Sunday from 6 AM to 7 PM.
Where is Planet Fitness located in Chicopee?
1183 Memorial Dr, Chicopee, MA 01020, USA.
What services does Planet Fitness Chicopee offer?
Services include Classic Access membership, mobile app, free In-Clinic Fitness Training, WiFi, guest privileges, tanning, massage chairs, hydro massage, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Can I download a mobile app to access Planet Fitness workouts?
Yes, you can download the Planet Fitness app for both iOS and Android devices to access workouts and other features.
How can I contact Planet Fitness Chicopee?
You can call them at +1 413-593-5566 for inquiries or assistance.
Are there any nearby pet-related services near Planet Fitness Chicopee?
Yes, Canine Design, a pet groomer and pet store, is nearby, convenient for dog owners to visit before or after their workout.
What dining options are near Planet Fitness Chicopee?
You can find Domino’s Pizza nearby, perfect for grabbing a quick meal or delivery after your gym session.
Are there any health-related services close to Planet Fitness Chicopee?
Yes, there are several nearby including dentists like Memorial Drive Dental Associates, pediatricians like Fairview Pediatrics, and dermatologists like Lenzy Dermatology for your health needs.
Is there parking or automotive service near Planet Fitness Chicopee?
Meineke Car Care Center is nearby for automotive repair and services, making it convenient if you need car care before or after your workout.