Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker The Street at Chestnut Hill
43 Boylston St., Chestnut Hill, MA
02467, United States
Hours
Reviews
4.6
138 reviews
5 stars
120
4 stars
5
3 stars0
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the shopping experience.
Eye Exams
Many customers praised the thoroughness and professionalism of the eye exams, with several noting the attentiveness of the optometrists.
Product Selection
Customers appreciated the wide selection of frames and the quality of the glasses offered, often highlighting the stylish options available.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding inconsistent customer service and issues with order fulfillment.
- ATAnne Trecker1 day ago4.0Warby Parker is great for good looking, lower cost glasses and sunglasses. I have ordered several types of glasses and I have always been pleased.
- SWSammy & Kate Weir2 days ago5.0"I had a fantastic experience at the Chestnut Hill Warby Parker thanks to D (Dee?). She was incredibly helpful, guiding me through the process of choosing the perfect frames for my face. Beyond her great eye for style, she was an expert at navigating the logistics of vision benefits and HSA funds, making the checkout process seamless. D is friendly, knowledgeable, and a tremendous asset to the team!"
- RWRush WebsterJan 2, 20265.0I came here for an eye exam and was very pleased with how nice the staff were. Dr. Curtin who did my eye exam was very sweet and attentive. She helped me schedule some additional testing with a nearby ophthalmology clinic and even called to check in on me afterwards.
- RGRhonda GannonDec 31, 20255.0Excellent service. Warby Parker employee filed the insurance claim for my reimbursement
- NHnancy hoffmanDec 15, 20255.0Have had good cheerful service at Warby Parker Chestnut Hill MA the three times I've been there. Have also gone back to glasses adjusted. WOuld highly recommend. Actually had fun picking glasses, but I'm not very fussy and I'm very old:). I was disappointed that today they didn't have the same frames as the glasses I just lost in NYC, but I found something else I like.
Frequently Asked Questions About Warby Parker The Street at Chestnut Hill
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker The Street at Chestnut Hill offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, exams, and friendly optical services.
What are the store hours for Warby Parker The Street at Chestnut Hill?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Do I need to make an appointment for an eye exam at this location?
Yes, appointments are required for eye exams, which can be booked online through their reservation URL.
What should I bring when visiting Warby Parker for prescription glasses or contacts?
Bring your eyes! If purchasing prescription products, it helps to bring a physical or digital copy of your current prescription and any FSA or HSA card for payment.
Does Warby Parker The Street at Chestnut Hill accept vision insurance?
Yes, they are in-network with several major insurance carriers and support out-of-network benefits, though coverage varies by plan.
Can I get measurements and adjustments done at the store?
Yes, the store provides optical measurements and offers lifetime complimentary adjustments for frames to ensure proper fit.
What is the return and exchange policy at this Warby Parker location?
They offer a 30-day hassle-free return or exchange policy for eyewear, accessories, and contact lenses (must be unopened and in original packaging).
What popular nearby spots can I visit before or after shopping at Warby Parker The Street at Chestnut Hill?
You can visit nearby places like SweatHouz Chestnut Hill for wellness, Lululemon Athletica for athletic apparel, or Legal Sea Foods for dining.
Are there nearby shopping options close to Warby Parker The Street at Chestnut Hill?
Yes, there are several nearby retail stores including Nike Well Collective, gorjana jewelry, and Vince clothing stores all within The Street at Chestnut Hill shopping center.
How can nearby restaurants enhance my visit to Warby Parker The Street at Chestnut Hill?
After shopping for eyewear, you can enjoy meals at nearby restaurants such as Del Frisco's Grille for steakhouse fare or The Cottage Chestnut Hill for American cuisine.