Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
177 reviews
5 stars
143
4 stars
4
3 stars
3
2 stars
3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Anna, Neil, and Jasmine for their exceptional service.
Repair Services
Customers frequently highlighted the quick and free repair services offered, with many expressing gratitude for the staff's willingness to fix glasses without charge.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service, particularly regarding insurance handling and sales pressure.
Product Knowledge
Several customers appreciated the staff's expertise in helping them choose the right frames and lenses, indicating a strong understanding of products and insurance options.
Efficiency
Customers reported quick service during their visits, with many noting that their glasses were adjusted or repaired promptly.
- OAOrr AshenbergOct 18, 20255.0Jasmine, Cody, Neil were super helpful and nice in showing me frames, explaining things, getting my glasses set up quickly, and walking through insurance.
- LKLauren KiffelOct 8, 20255.0Had a fantastic experience at this location. Went in with a pair of sunglasses I had purchased elsewhere that needed to be adjusted. They helped me efficiently but also with the most care possible (adjusting and re-adjusting as necessary). Would definitely recommend this location and the folks that work here!
- PLPaul LeyvaAug 8, 20255.0From my eye exam to the time I put on my new glasses, I was treated like an actual person and not just another dollar. Compassion and best interests is what I experienced! Shout out to Anna and Jasmine for going the extra mile with me!
- MMMarvin C (mcht)Aug 2, 20255.0Bought spectacles from a different store online and they weren't quite comfortabl. LensCraftets adjusted it and now it's perfect. Not only was it free, but they also helped clean my lense.
- RNRC NanJul 31, 20251.0Absolutely the worst. Very rude front desk people. Lowest level service
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Cambridge offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology like Ray-Ban Meta and Oakley Meta.
What insurance plans are accepted at LensCrafters Cambridge Side Place?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the operating hours for LensCrafters at Cambridge Side Place?
LensCrafters is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services at this location.
How can I schedule an eye exam at LensCrafters Cambridge?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1144&storeId=10851
What types of lenses and eyewear brands are available at LensCrafters Cambridge?
LensCrafters offers various lenses including High Definition, Anti-reflective, Polarized, and Traditional Lenses. Brands include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Is LensCrafters Cambridge wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby retail stores can I visit before or after my appointment at LensCrafters?
Nearby retail stores include T.J.Maxx for clothing and department store needs, Lululemon for sportswear, and Kay Jewelers if you wish to browse for jewelry.
Which nearby restaurants are close to LensCrafters at Cambridge Side Place?
For dining options, you can visit California Pizza Kitchen for pizza or Woops! Macarons & Gifts for specialty food and desserts near LensCrafters.
What nearby health-related services are available near LensCrafters?
The Vision Standard, an optometrist and health provider, as well as GNC for vitamins and supplements, are nearby options to visit along with LensCrafters.