At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is generally reported as very clean, with well-maintained bathrooms and equipment.
Staff Attitude
While many reviews praise the staff for being friendly and helpful, there are several complaints about rude or unprofessional behavior from some employees.
Safety Concerns
There are serious concerns regarding safety, particularly for female members, due to inappropriate behavior from certain patrons and inadequate management response.
Equipment Quality
The gym features new equipment, but some members feel there is a lack of variety and that certain machines are outdated or insufficient.
Space and Crowding
The gym is noted to be smaller than previous locations, leading to overcrowding during peak hours, which can disrupt workouts.
KK
Katya
Oct 25, 2025
5.0
I like this gym, everything very clean.
BUT, I’ve seen so many people not wipe down the machines after using them. Please put signs on every machine so people wipe them down after using them.
CB
Cayd Batchelor
Oct 21, 2025
1.0
Lady at the front desk was very rude chased after me calling me Brandon which isn’t my name
MR
Maryssa Reynolds
Oct 6, 2025
1.0
Ladies Beware of this gym!!! I’ve had multiple encounters with a guy that goes there EVERYDAY for hours (his name is Vickram incase you come across him), and reported it to upper management. He follows around many women at the gym just to talk & never works out & after I very politely rejected him he became beyond obsessive with the subject. He’s videotaped me in the gym (which other patrons told me he’d shown them), he’s approached me to scream about how “obsessed” I am with him for sharing my experience & warning other females, he found me on social media despite never giving him my full name or number, he came to my job, etc & the gym hasn’t done anything except tell me this is all “heresay” & “if we can’t be civil, both our memberships will be revoked”!!! Management here is not proactive in creating a safe, “judgement free” environment, especially for women & I haven’t been given any contact information for higher regional management. Most of the younger staff know him & are well aware of the extent of his behavior & they don’t report it because he’s a daily patron & is super aggressive & intimidating & probably 10 years older than most of them. Also goes against the code of ethics in Planet Fitness employees. I don’t feel safe in this gym any longer & management has given out “final warnings” despite the extent of these incidents & despite me taking legal action on my own accord. I’ll be finishing off this final month as a plant fitness member & then switching to the Lifetime down the street. No women should feel unsafe anywhere, but IN A GYM?!?
VM
Veena M
Oct 2, 2025
5.0
Overall, a great experience and highly recommended. Planet Fitness has been my go-to gym for over 10 years, and it remains my only membership. The pricing is very reasonable, and I highly recommend the Black Card—it’s one of the rare, affordable perks that lets you bring recurring family members, partners, or guests as often as you’d like. With the Black Card, you can also access any Planet Fitness location nationwide, providing significant convenience.
The Burlington staff are consistently friendly, approachable, and encouraging, creating a welcoming atmosphere that helps with staying regular. Music is at a comfortable level, the bathrooms and showers are clean and well-maintained, and the water pressure and heat make daily showering easy. Guests here are also considerate, working hard while politely sharing equipment. Overall, a great experience and highly recommended.
PR
Phil R
Sep 15, 2025
5.0
This newly built gym gives great value for money and a good selection of equipment TV selection and clean working showers and locker rooms. The staff are welcoming and helpful.
What are the operating hours of Planet Fitness in Burlington, MA?
Planet Fitness in Burlington, MA is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM. Holiday hours may vary.
Where is Planet Fitness located in Burlington, MA?
Planet Fitness is located at 240 Middlesex Tpke Ext, Burlington, MA 01803, United States.
What types of services does Planet Fitness offer?
Planet Fitness offers Classic Access, Mobile App, WiFi, and various Black Card perks including guest passes, tanning, massage chairs, hydro massage, half-price cooler drinks, premium perks, and virtual fitness training.
Is Planet Fitness a welcoming place for all fitness levels?
Yes, Planet Fitness provides a Judgement Free Zone® where everyone can build strength at their own pace, with best-in-class equipment and a welcoming environment.
Can I find Planet Fitness on mobile apps?
Yes, Planet Fitness has a mobile app available for iOS and Android that provides hundreds of ways to get fit, including workouts and club access.
How can I learn more about the gym memberships and pricing at Planet Fitness?
You can learn about gym memberships and pricing by visiting Planet Fitness' official membership page at https://www.planetfitness.com/gym-memberships or through their mobile app.
Which nearby places could I visit before or after my workout at Planet Fitness?
Nearby places to visit include Frank Pepe Pizzeria Napoletana for dining, Dunkin' for coffee and snacks, and Pure Hockey or Own The Moment Hockey Experience if you are interested in hockey equipment and activities.
Is there convenient access to children's recreational and sports activities near Planet Fitness?
Yes, nearby you can find My Gym Burlington and My Gym Children's Center for children's gymnastics and recreation, as well as hockey-related venues like Bauer Hockey Experience and Own The Moment Hockey Experience.
Are there other fitness-related facilities near Planet Fitness in Burlington, MA?
Yes, nearby fitness-related facilities include 9Round Fitness (boxing gym), Apex Defense Burlington (martial arts), and My Life Fitness (gym and boot camp).
Does Planet Fitness have a presence on social media where I can stay updated?
Yes, Planet Fitness has a Facebook page at https://www.facebook.com/1742749982661523 and a Twitter handle @PlanetFitness where you can get updates and information.