Planet Fitness

4.0
383 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
240 Middlesex Tpke Ext, Burlington, MA
01803, United States

Hours

Reviews

4.0
383 reviews
5 stars
218
4 stars
66
3 stars
36
2 stars
14
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is generally reported as very clean, with well-maintained bathrooms and equipment.

Staff Attitude

While many reviews praise the staff for being friendly and helpful, there are several complaints about rude or unprofessional behavior from some employees.

Safety Concerns

There are serious concerns regarding safety, particularly for female members, due to inappropriate behavior from certain patrons and inadequate management response.

Equipment Quality

The gym features new equipment, but some members feel there is a lack of variety and that certain machines are outdated or insufficient.

Space and Crowding

The gym is noted to be smaller than previous locations, leading to overcrowding during peak hours, which can disrupt workouts.
  • KK
    Katya
    Oct 25, 2025
    5.0
    I like this gym, everything very clean. BUT, I’ve seen so many people not wipe down the machines after using them. Please put signs on every machine so people wipe them down after using them.
  • CB
    Cayd Batchelor
    Oct 21, 2025
    1.0
    Lady at the front desk was very rude chased after me calling me Brandon which isn’t my name
  • MR
    Maryssa Reynolds
    Oct 6, 2025
    1.0
    Ladies Beware of this gym!!! I’ve had multiple encounters with a guy that goes there EVERYDAY for hours (his name is Vickram incase you come across him), and reported it to upper management. He follows around many women at the gym just to talk & never works out & after I very politely rejected him he became beyond obsessive with the subject. He’s videotaped me in the gym (which other patrons told me he’d shown them), he’s approached me to scream about how “obsessed” I am with him for sharing my experience & warning other females, he found me on social media despite never giving him my full name or number, he came to my job, etc & the gym hasn’t done anything except tell me this is all “heresay” & “if we can’t be civil, both our memberships will be revoked”!!! Management here is not proactive in creating a safe, “judgement free” environment, especially for women & I haven’t been given any contact information for higher regional management. Most of the younger staff know him & are well aware of the extent of his behavior & they don’t report it because he’s a daily patron & is super aggressive & intimidating & probably 10 years older than most of them. Also goes against the code of ethics in Planet Fitness employees. I don’t feel safe in this gym any longer & management has given out “final warnings” despite the extent of these incidents & despite me taking legal action on my own accord. I’ll be finishing off this final month as a plant fitness member & then switching to the Lifetime down the street. No women should feel unsafe anywhere, but IN A GYM?!?
  • VM
    Veena M
    Oct 2, 2025
    5.0
    Overall, a great experience and highly recommended. Planet Fitness has been my go-to gym for over 10 years, and it remains my only membership. The pricing is very reasonable, and I highly recommend the Black Card—it’s one of the rare, affordable perks that lets you bring recurring family members, partners, or guests as often as you’d like. With the Black Card, you can also access any Planet Fitness location nationwide, providing significant convenience. The Burlington staff are consistently friendly, approachable, and encouraging, creating a welcoming atmosphere that helps with staying regular. Music is at a comfortable level, the bathrooms and showers are clean and well-maintained, and the water pressure and heat make daily showering easy. Guests here are also considerate, working hard while politely sharing equipment. Overall, a great experience and highly recommended.
  • PR
    Phil R
    Sep 15, 2025
    5.0
    This newly built gym gives great value for money and a good selection of equipment TV selection and clean working showers and locker rooms. The staff are welcoming and helpful.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Burlington, MA?

Planet Fitness in Burlington, MA is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM. Holiday hours may vary.

Where is Planet Fitness located in Burlington, MA?

Planet Fitness is located at 240 Middlesex Tpke Ext, Burlington, MA 01803, United States.