Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
441 reviews
5 stars
383
4 stars
7
3 stars2
2 stars4
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Tim, Delilah, and Kim for their exceptional service.
Professionalism
While some reviews highlighted excellent service, others pointed out instances of rudeness and unprofessional behavior from staff, particularly in handling customer complaints.
Product Quality
Several customers expressed dissatisfaction with the quality of glasses received, citing issues with incorrect prescriptions and poor product performance.
Efficiency
Customers appreciated the quick service for adjustments and repairs, but there were complaints about delays and lack of communication regarding orders.
- SSSanti4 days ago5.0I loved the custom service that I received from Nichole. She was very professional and very helpful. She helped me to choose a frame that would match my face shape along with my personality. Thank you Nichole 😊
- DSDonald Sarazen5 days ago5.0Went to the Burlington LensCrafters today for new glasses and sunglasses. I was helped by Nicole who was extremely helpful choosing the pairs that looked great on me. Ask for Nicole if you are looking for glasses
- STSteve T5 days ago5.0Even though Nicole is a new employee, she was professional and provided excellent customer service .
- KPkaren patnaikDec 15, 20255.0Kristine was amazing! She was incredibly helpful with selecting the perfect frame and took the time to make sure it suited me best. Her attention to detail and friendly approach made the whole experience enjoyable. Highly recommend!
- MMMacy MorganDec 9, 20255.0The team at Len’s Crafters was so helpful. I have never seen anyone other than my childhood eye doctor and they were so patient with me. They explained everything clearly and were really helpful in the prescription figuring out process and with the billing conversations. Even with one of their team members calling out last minute, they all came in quickly and worked efficiently to help me with my vision needs!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyewear brands does LensCrafters in Burlington Mall offer?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Can I schedule an eye exam online for LensCrafters at 75 Middlesex Tpke?
Yes, you can schedule a comprehensive eye exam online through LensCrafters’ scheduling link specific to the Burlington Mall location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others.
What are the hours of operation for LensCrafters in Burlington Mall?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at LensCrafters in Burlington Mall?
LensCrafters accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters offers in-store pickup services at this location.
What comprehensive services does the Burlington Mall LensCrafters provide?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and prescription wearable technology.
How can nearby stores like Starbucks or Caffè Nero enhance my visit to LensCrafters?
After your eye exam or eyewear purchase at LensCrafters, you can visit nearby coffee shops such as Starbucks or Caffè Nero located in Burlington Mall to relax and enjoy refreshments.
Are there fashion and accessory stores close to LensCrafters at Burlington Mall?
Yes, nearby you can find several fashion and accessory stores including Tumi, Anthropologie, J.Jill, ALDO, Pandora jewelry, and Garment Alchemy, perfect for complementing your new eyewear style.
How can nearby locations such as Warby Parker help with my eyewear needs compared to LensCrafters?
Warby Parker is located close to LensCrafters and also offers eyewear and optician services. You might compare their offerings for styles and prices, but LensCrafters provides comprehensive eye exams and a wide selection of designer brands including prescription wearable technology.