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Taylor Head
Feb 20, 2026
I tore my right ACL and had repair surgery last year. As a travel nurse, I’ve had to change physical therapists every time I relocate — and I can confidently say this is the best PT office I’ve been to.
My physical therapist, Melissa, was kind, professional, encouraging, and personable. She not only helped me return to my baseline, but also taught me how to continue progressing beyond my initial recovery goals.
Everyone at Bay State made the office feel like family. They knew my name, celebrated each milestone with me, and constantly encouraged me throughout the process. The high-fives and fist bumps after each accomplishment made me feel strong and genuinely excited about my progress.
If you’re looking for a physical therapy office, I highly recommend stopping here — you won’t regret it :)
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Yerzat Tleulinov
Dec 23, 2025
Alex has been extremely helpful in my recovery after I tore my ACL. He kindly took the time to get my knee ready for surgery and because of him I was able to have the surgery! After my surgery, he committed himself to getting me back on track and now I have excellent mobility only a few weeks after my surgery! The whole team at Bay State is wonderful! Ben is an expert at making sure we have everything for my insurance and he always fits me in to the schedule. Jocelyn is an excellent clinical manager and always checks in on me. I couldn't think of a better place to help me reach my PT goals!
I can't say enough good things about my mom's physical therapist. He is always so kind, welcoming, and genuinely smiley every time we walk in. You can immediately tell he truly cares about his patients. His approach is thoughtful, gentle, and incredibly knowledgeable he explains everything clearly and makes sure she feel comfortable at every step. My mom doesn't speak English and she doesn't even feel like she doesn't know the language.
He is honestly meant for this kind of work. You can tell he's exactly where he's supposed to be helping people heal, feel safe, and make real progress. We always leave her sessions feeling better, both physically and emotionally.
Me and my mom are so grateful! I am so thankful she is under his care. Anyone would be lucky to have him as their therapist! We love Alex!
I saw Alex to help me recover from an ankle injury. He was very knowledgeable and very helpful for my recovery. He's also super compassionate and great to chat with. The clinic overall is a great environment! All other staff are friendly and also great to chat with. Hopefully, I won't need PT again anytime soon, but I would definitely go back if I did need it.
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Ellen Mosner
Nov 11, 2025
Great environment, I looked forward to coming to my sessions. Alex was so helpful, he answered all of my questions, cheered me on, and inspired me. The exercises really help and I appreciated the attention and care. Should I need PT again, this is where I'll go.