Planet Fitness

4.4
343 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
200 Westgate Dr, Brockton, MA
02301, United States

Hours

Reviews

4.4
343 reviews
5 stars
231
4 stars
61
3 stars
20
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the facility, although some noted issues with the women's bathroom and paper towel availability.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as disinterested or rude.

Equipment Availability

Customers appreciated the new and ample equipment, but some expressed frustration over broken machines and equipment being occupied by non-users.

Facility Issues

Several reviews mentioned ongoing issues such as lack of hot water, equipment out of order, and problems with membership billing.

Atmosphere

The gym is generally viewed as a welcoming and non-judgmental environment, making it a comfortable place for workouts.
  • AR
    Anita Rice
    1 day ago
    3.0
    New clean equipment, large open facility. Customer service is ok-sometimes people seem disinterested in questions when asked but you can find what you need on the app.
  • NK
    Neil Khub
    Aug 10, 2025
    3.0
    They have weights in the Stretching area which just an accident waiting to happen. Someone almost dropped the weights on my wife while she was Stretching on the floor mat. They should remove free weights from that area. Also, most paper towel rolls are always empty.
  • AA
    Adelcia
    Jun 9, 2025
    5.0
    I love it there, especially with the new equipment that they have. The staff are very friendly and helpful.
  • LL
    Lauren Lyons
    Jun 9, 2025
    3.0
    In regards to the remodel, ab coasters..gone...laying down hamstring..gone...sit down ab crunch machines...gone....with tons of space left..what the heck is going on???
  • NC
    Natalie Castillo
    May 10, 2023
    1.0
    I signed up with no issue and now for the past 2 months I’ve been hit with a late fee that no one ever spoke to me about and if I have a back up card in file why hit me with a late fee. That’s why they have my extra card so I don’t have this current issue. I called hoping to get a refund on the late fee and of course the manager states I don’t qualify for late fee. I will be cancelling my membership and going elsewhere.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Brockton (Westgate Dr), MA?

Planet Fitness Brockton (Westgate Dr) is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM. Holiday hours vary; for example, on 2025-11-27 it's open 5:00 AM to 12:00 PM.

Where is Planet Fitness Brockton (Westgate Dr) located?

Planet Fitness Brockton (Westgate Dr) is located at 200 Westgate Dr, Brockton, MA 02301, USA.