Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
591 reviews
5 stars
562
4 stars8
3 stars2
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for their friendliness, professionalism, and willingness to help customers find the right glasses.
Expertise
Employees demonstrate strong knowledge of eyewear and provide personalized recommendations, making customers feel valued and understood.
Efficiency
Many customers appreciate the quick service, with glasses often ready in under an hour and eye exams completed promptly.
Store Environment
The store is noted for its clean and welcoming atmosphere, contributing to a positive shopping experience.
Mixed Experiences
While most feedback is positive, some customers reported issues with communication regarding insurance and pricing.
- EYEd YoungNov 11, 20255.0Super nice!! Caring!!!!
- JPJasmine PippinsNov 7, 20255.0Thank you to Shiyanne for being patient while I struggled to find the perfect frames. And not to mention she got my glasses ready in 45 minutes!
- MGMichele Gear-ColeSep 5, 20255.0I went to Lens Crafters in Brockton because it was closer and had the best reviews. I went in and Shiyanne waited on me, it took a bit because the store was crowded and everyone I saw being waited on were getting great service. Next up, my turn. I had gone through looking at all the glasses and couldn’t decide, so Shiyanne went and got some different frames she thought would work. I called my husband to show him the glasses and he agreed with Shiyanne. She spent time and showed me all my options and I felt like I was getting the best pair of glasses. I went back to pay, very expensive, so I went in and Stephanie waited on me. I had felt bad because Shiyanne had spent so much time with me and they get sales credit, so Stephanie put through the order and transferred the sale to Shiyanne as requested. They are so nice here, every single person I spoke or dealt with. One of the best customer service places that I have been to in a very long time! Thank you Lens Crafters in Brockton, you are the best!!!!!
- LFLovell FinneySep 4, 20255.0My Lenscrafters experience at this Brockton location was great. Scheduling my exam with City Eye was easy and my eye exam was completed within 45 mins. The Lenscrafters's eye wear specialist Stephanie is professional, polite and has a great sense of style. My overall experience at this Lenscrafters location has me looking forward to using my eye benefits the time around.
- CGCheryl GSep 2, 20255.0Excellent place, clean, professional. Good viewing and patient sales reps
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 21 Torrey St, Brockton offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Versace. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Brockton?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Brockton?
Yes, you can schedule your comprehensive eye exam online through the LensCrafters website at their scheduling link.
Does LensCrafters offer contact lens fittings?
Yes, LensCrafters performs contact lens fittings which include detailed measurements of your eyes. There is an additional fee for contact lens fitting and evaluation for both new and established patients.
What payment options are available at LensCrafters in Brockton?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are there any nearby places where I can grab food after my eye exam at LensCrafters?
Yes, after your visit to LensCrafters in Points West Plaza, you can enjoy a meal at nearby restaurants such as Flava Jamaica Restaurant or Wingstop. Jersey Mike's Subs is also nearby for quick sandwiches.
What nearby stores can I visit along with LensCrafters in Points West Plaza?
You can visit several nearby retail stores in Points West Plaza including Citi Trends for clothing and Dollar General for discount items, as well as PriceRite of Brockton for groceries.
Are there any nearby health or medical facilities close to LensCrafters?
Yes, City Eye, a nearby optometrist and sunglasses store, provides additional eye care services, and Krantz Alan G DPM offers podiatry and medical services.
Does LensCrafters have accessible entrances and accept credit cards?
Yes, LensCrafters in Brockton has a wheelchair accessible entrance and accepts credit and debit card payments.