Planet Fitness

4.0
263 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
749 Granite St, Braintree, MA
02184, United States

Hours

Reviews

4.0
263 reviews
5 stars
148
4 stars
50
3 stars
19
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Equipment Availability

Customers expressed dissatisfaction with the reduced number of machines and frequent breakdowns, particularly after renovations.

Cleanliness

While many reviews praised the cleanliness of the gym, some noted issues with maintenance and cleanliness standards not being consistently upheld.

Staff Performance

The staff received mixed reviews; while some were described as friendly and helpful, others were criticized for poor customer service and unprofessional behavior.

Facility Hours

Several customers were disappointed with the gym's limited hours compared to other locations, especially post-renovation.

Overall Experience

Despite some negative feedback, many customers appreciated the gym's atmosphere, cleanliness, and the variety of equipment available.
  • NM
    Nariman Mardanov
    Nov 12, 2025
    4.0
    Well equipped and maintained gym, easy parking, only downside is shorter hours compared to other PF facilities
  • SD
    Steve D
    Aug 28, 2025
    2.0
    So what’s going on with the renovation? Is this it? Are you going to bring the machines back now that you’ve had so many bad reviews? I mean you have one chest press machine. One. Does that seem acceptable to you? This is crazy
  • CA
    Chris Adams
    Aug 7, 2025
    1.0
    This used to be the best PF to go to, until they renovated... Coming back to broken equipment, and LESS equipment. They got rid of duplicates of the more popular equipment so expect to spend most of your time here waiting for equipment to open up. The staff is cool though
  • CS
    Candace Sferrazza
    Aug 7, 2025
    2.0
    This gym only has 2 stairmasters and 1 is down all the time. It’s a popular machine and every other planet fitness that I’ve been to has at least 4 working ones.
  • AM
    Anna M
    Aug 4, 2025
    1.0
    Post-renovation there are less machines and they removed some of the half walls so now if you’re on the few machines they have left, it feels like you’re on display to the parking lot and front desk area. I understand making the space feel larger, but not when making equipment less available is what’s being sacrificed. The equipment locations used to make sense (legs at one end, abs in the middle, and arms by the bathrooms) now everything is spaced way out and again, feels like you’re on display. You can’t speak to a staff member about it (as the management account has suggested to the other less than 5 star reviews) because there is never anyone at the front desk. Cancelling my membership in the parking lot and will be going elsewhere. This renovation has brought this gym from a 10 to a 4. Yes it’s clean, yes the locker rooms are well kept and the staff are nice. But the general lack of consideration for the members of the gym by taking away half the equipment is a poor reflection of the owners of this franchise.

Frequently Asked Questions About Planet Fitness

What are the regular operating hours of Planet Fitness in Braintree, MA?

Planet Fitness in Braintree, MA is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.

Where is the Planet Fitness gym located in Braintree?

The Planet Fitness gym is located at 749 Granite St, Braintree, MA 02184, United States.