Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
165 reviews
5 stars
156
4 stars
5
3 stars0
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Matt and Zeljko, received high praise for their exceptional customer service, patience, and knowledge.
Product Selection
Customers appreciated the wide selection of frames and lenses available, often noting the assistance they received in finding the right fit.
Professionalism
Dr. Wu and the team were frequently described as thorough, professional, and attentive, enhancing the overall experience.
Store Environment
The store was noted for being clean, well-stocked, and conveniently located within Macy's, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few mentions of inconsistent service, particularly regarding discounts and customer assistance.
- PFPam FranciosoNov 17, 20255.0Matt is great i love him
- XVXavier ValdezNov 8, 20255.0Mathew st Germain was the best help! Quick and efficient
- ACAngel CastilloNov 4, 20255.0Excellent, love the way she helps us to get the best option for my aunt Gisalgia Veras ⭐️⭐️⭐️⭐️⭐️ wonderful thank you very much
- DPDiane Pompeo-MaltbySep 26, 20255.0Gentleman helping me was very patient and had lots of input to help me make a great decision. I would highly recommend him.
- NPNadia PimentaJul 26, 20255.0The store in Braintree are very helpful and nice.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters at Macy's?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
Do you accept vision insurance plans?
Yes, LensCrafters at Macy's accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours for LensCrafters at Macy's?
The store is open Monday and Wednesday through Saturday from 10:00 AM to 9:00 PM, Tuesday from 1:00 PM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I pick up my glasses in store?
Yes, LensCrafters at Macy's offers in-store pickup for your convenience.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online via their appointment link or call the store directly to book your appointment.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair-accessible entrance and accepts various payment options including credit and debit cards.
What are some nearby places I can visit before or after my appointment at LensCrafters?
You can visit the Macy's department store in the South Shore Mall, Sunglass Hut for more eyewear options, or enjoy a treat at Pinkberry South Shore Plaza, an ice cream and frozen yogurt restaurant.
Where can I find other stores for shoes or apparel near LensCrafters at Macy's?
Nearby shoe and clothing stores include Clarks, JD Sports, Tillys, and Superdry, offering a variety of footwear and fashion options.
Are there beauty or cosmetic shops near LensCrafters at Macy's?
Yes, nearby beauty and cosmetic stores include The Body Shop, Benefit Cosmetics BrowBar Beauty Counter, Bath & Body Works, and Lush.