Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
534 reviews
5 stars
485
4 stars
10
3 stars4
2 stars1
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Jen, Italia, and Trish for their exceptional service.
Repair Services
Customers frequently highlighted the quick and efficient repair services, often receiving free fixes for their glasses, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported poor experiences related to communication issues, long wait times, and dissatisfaction with the return process.
Store Environment
The store was noted for its pleasant atmosphere and cleanliness, even during renovations, contributing to a positive shopping experience.
Product Quality
Several customers expressed dissatisfaction with the quality of glasses and issues with prescriptions, indicating a need for improvement in product accuracy.
- WHWendy HernandezNov 9, 20255.0Beautiful store and everyone is so friendly. I came in to get my sunglasses repaired and Trish was so accommodating!
- PAPamela AmeraultOct 30, 20255.0Patricia Mateus Bruin has always been so patient and kind to me. Never rushed me. Listened to whatever concerns I had. Very knowledgeable. She is definitely five stars.
- SNSteve NadeauOct 28, 20255.0Jen from the Braintree LensCrafters was great! I’ve been going to LensCrafters for decades - and the service and guidance I received on this recent visit was the best yet! LensCrafters is lucky to have Jen in their employ!
- AMAndrea MacNaughtonOct 25, 20255.0Amazing experience at Lensecrafters with Italia! The process was fun, exciting and quick. She also helped me make the right choice when it came to the protection plan which added peace of mind also.
- ANabdel nofalOct 24, 20255.0Sanch did a great job helping me out!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at South Shore Plaza offer?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, Versace, and Ray-Ban Meta.
Which vision insurance plans are accepted at this LensCrafters location?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for this LensCrafters in Braintree, MA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters store?
Yes, you can schedule your eye exam appointment online through their reservation URL: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0892&storeId=10851.
Does LensCrafters South Shore Plaza offer in-store pickup services?
Yes, in-store pickup is available at this location.
What payment methods are accepted at LensCrafters South Shore Plaza?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What types of eyewear brands are available at LensCrafters in Braintree?
They offer designer brands like Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Are there any nearby dining options I can visit before or after my appointment at LensCrafters South Shore Plaza?
Yes, nearby dining options include Lumi Vietnamese Bistro, Golden Dragon Seafood Restaurant, Johnny Rockets, Cap't Loui Cajun and Creole Restaurant, and Red Robin Gourmet Burgers and Brews, all located close to LensCrafters within South Shore Plaza.
What nearby shopping stores can I visit along with LensCrafters at South Shore Plaza?
You can visit Champs Sports for sporting goods, PS From Aeropostale for men's clothing, Zumiez for sportswear, Lord & Taylor department store, and Icing for fashion accessories and jewelry.
Are there any nearby beauty or wellness services near LensCrafters South Shore Plaza?
Yes, nearby beauty and wellness options include Michael's Place nail salon and beauty spa, Prestige Beauty and Fragrances at Macy's, Michael's Nails, and Healthcare Massage therapy services.