Business Details
About
OptometryEye Care CenterLensCrafters OD
Braintree Eye Associates is the local eye doctor to see for all of your eye care needs in Braintree, MA. As your local Braintree optometrist, Braintree Eye Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 250 Granite St Braintree, MA 02184 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
736 reviews
5 stars
663
4 stars
24
3 stars
12
2 stars6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and attentive during their visits.
Doctor Care
Dr. Herron and Dr. Arsenault received high marks for their thoroughness, knowledge, and ability to make patients feel comfortable.
Efficiency
Many reviews highlighted the efficient service and timely appointments, although some noted occasional delays.
Facility Condition
While the staff and service were well-received, several customers mentioned that the facility appeared outdated and in need of maintenance.
Customer Service Issues
A few reviews pointed out problems with the front desk staff, including rudeness and issues with appointment scheduling.
- MMMichael McNeelyJan 2, 20265.0Super quick and efficient. Doctor understood my concerns and addressed them accordingly. Front end staff very pleasant and friendly.
- DDD DriscollDec 24, 20255.0The staff are wonderful, making sure the office visit goes smoothly and professional. They have the latest and greatest technology and have been trained to use it. Dr Herron, whom I see, is genuinely a caring Doctor, taking the time to check everything, explain all findings, and humble enough to also confer with other practice doctors on diagnoses. You cannot go wrong incorporating Braintree eye into your eye health needs Dan Driscoll
- DWD WheelsDec 16, 20255.0My third year seeing Dr. David Herron. I sustained an injury in one eye several years ago. Dr. Herron takes the extra time to thoroughly evaluate and monitor any changes in the condition of my eye and the injury. I make a point to see him every year because of his knowledge, expert care, and excellent personal service.
- JCJoy CatronDec 13, 20255.0Have gone here for many years for my yearly eye exams and was always very happy with them. Today the fit me in for an eye injury and Dr. Arsenault was very attentive, treated the issue and made me laugh as well.
- ABAndrew BDec 12, 20251.0Extremely rude service from the receptionist. I’m a former patient with an appointment scheduled three days out and called to ask if there was any chance of getting trial contacts to hold me over. When she saw I hadn’t been seen in a couple of years (I’m 20 now and hadn’t been back since I was a minor), she laughed and said there was nothing she could do, offering no advice or alternatives. I found this especially concerning given this was a vision-related issue. The very next office I called was able to get me in promptly and provide emergency glasses/contacts without hesitation. I won’t be returning here and hope this is not how other patients are treated when they need help.
Frequently Asked Questions About Braintree Eye Associates
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at Braintree Eye Associates?
An annual eye exam can detect not only changes in your vision but also early signs of eye health issues and general health problems like diabetes and high blood pressure, allowing for early treatment.
What does a comprehensive eye exam at Braintree Eye Associates include?
It includes a series of tests to assess your vision and eye health. The optometrist discusses the results and determines the correct prescription for you.
How is a contact lens exam different from a regular eye exam at this location?
A contact lens exam involves additional measurements to ensure your eyes are healthy enough for contacts and to fit the right lenses, with an extra fee for the contact lens fitting.
Where is Braintree Eye Associates located?
Braintree Eye Associates is located at 250 Granite St, Ste 216, inside South Shore Plaza in Braintree, MA 02184.
What are the office hours for Braintree Eye Associates?
They are open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays 9:00 AM to 4:00 PM, and Sundays 11:00 AM to 4:00 PM.
What payment methods does Braintree Eye Associates accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Braintree Eye Associates accessible for wheelchair users?
Yes, there is a wheelchair accessible entrance available at Braintree Eye Associates.
What nearby shopping options are available before or after an eye appointment at Braintree Eye Associates?
Customers can visit South Shore Plaza, which includes stores like Intimissimi, Banana Republic, and lululemon for a variety of shopping experiences.
Are there dining options near Braintree Eye Associates for a meal before or after your appointment?
Yes, nearby dining includes Nori Sushi for Japanese cuisine, Red Mango for frozen yogurt, and Dough Life for desserts and cafe treats all within South Shore Plaza.
How can nearby stores or services complement a visit to Braintree Eye Associates?
After your eye exam, you can shop for apparel at Garage and All Star Elite South Shore or repair your electronic devices at We Fix, making it convenient to run multiple errands in one trip.