Question 1

What should I bring?

Accepted Answer

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Question 2

Do you accept vision insurance?

Accepted Answer

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Question 3

Do you offer measurements and adjustments?

Accepted Answer

Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.

Question 4

Do you accept returns and exchanges?

Accepted Answer

Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.

Question 5

Do you offer gift cards?

Accepted Answer

So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!

Question 6

What items should I bring when visiting Warby Parker Prudential Center for prescription glasses?

Accepted Answer

Bring only your eyes to browse frames. For prescription purchases, bring a digital or physical copy of your current prescription and FSA/HSA card if you plan to use it. Appointments for eye exams can be booked at most locations.

Question 7

Does Warby Parker Prudential Center accept vision insurance?

Accepted Answer

Yes, they are in-network with several major insurance carriers and also accommodate out-of-network benefits. Coverage may vary by location or plan.

Question 8

Can I get measurements and adjustments for my glasses at Warby Parker Prudential Center?

Accepted Answer

Yes, the store provides optical measurements and optician adjustments. All frames come with complimentary adjustments for life; you can visit anytime for a tuneup.

Question 9

What is Warby Parker Prudential Center's return and exchange policy?

Accepted Answer

They offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, including contact lenses if unopened and within 30 days of purchase.

Question 10

Are gift cards available at Warby Parker Prudential Center?

Accepted Answer

Yes, physical gift cards are available for purchase online or in store, and e-gift cards are also offered for immediate delivery.

Question 11

What are the store hours for Warby Parker Prudential Center?

Accepted Answer

Open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Question 12

Which types of eyewear products does Warby Parker Prudential Center offer?

Accepted Answer

They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with a variety of frame styles and lens options.

Question 13

Is Warby Parker Prudential Center accessible for customers with disabilities?

Accepted Answer

Yes, the store features wheelchair accessible entrances and parking, welcomes all customers including the LGBTQ community, and offers in-store shopping with appointment requirements.

Question 14

What nearby places can I visit around Warby Parker Prudential Center?

Accepted Answer

Nearby you can find retail and dining options like Brassloom (fashion store), Num Pang Kitchen (sandwich shop), and Nespresso (coffee shop), providing convenient stops before or after your eyewear visit.

Question 15

Are there other eyewear and optician stores near Warby Parker Prudential Center?

Accepted Answer

Yes, Oliver Peoples is a nearby eyewear and medical supply store, which you might consider exploring for comparison or style inspiration.

Question 16

How can nearby services like the United States Postal Service or Chase Bank help during a visit to Warby Parker Prudential Center?

Accepted Answer

Located close by, USPS and Chase Bank provide convenient access to mailing and financial services, making errands efficient when visiting the store.

Warby Parker Prudential Center

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