This profile is uncertified and using publicly sourced data
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Business Details
About
Hospital
New England Baptist Hospital (NEBH) is consistently ranked as one of America? top hospitals for orthopedics, receiving national recognition for high patient satisfaction, quality, and clinical outcomes. Our mission is to transform the lives of those we serve by promoting wellness, restoring function, and advancing knowledge of musculoskeletal diseases and related disorders. We do not provide emergency medical services. NEBH is an affiliate of Tufts University School of Medicine and conducts teaching programs in collaboration with Harvard Medical School. We are also part of Beth Israel Lahey Health, a system of hospitals and healthcare centers dedicated to making high-quality healthcare more accessible throughout Eastern Massachusetts.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.