Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
134 reviews
5 stars
117
4 stars0
3 stars1
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, which customers appreciated.
Service Issues
Some customers reported negative experiences related to service delays, prescription errors, and unhelpful staff, indicating inconsistency in service quality.
Store Experience
Many reviews mentioned a pleasant shopping atmosphere, with clean and organized spaces, although some noted issues with staff attentiveness during busy times.
Insurance Handling
Several customers expressed frustration with the store's handling of insurance claims, indicating a need for better training in this area.
- ESElisabeth Schneider3 days ago5.0I walked into the store today to look around, with no intent to purchase glasses. But the people who work there were so helpful and the process was so easy that I came away with two new pairs of glasses!
- ELElizabeth LawrenceNov 7, 20255.0Great staff. Very informative, helpful and super friendly without being overbearing. Nice selection of glasses.
- ASAnnemarie SweeneyOct 16, 20255.0Great customer service
- ABAdam BentleyOct 9, 20255.0Service is excellent. A great store, frames are lovely and staff all very knowledgeable and helpful. Cannot fault them. Looking forward to collecting my new glasses soon!
- JDJorge Eduardo DuarteSep 28, 20255.0Buena atencion, buenos marcos de gafas y buen precio
Frequently Asked Questions About Warby Parker Prudential Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What items should I bring when visiting Warby Parker Prudential Center for prescription glasses?
Bring only your eyes to browse frames. For prescription purchases, bring a digital or physical copy of your current prescription and FSA/HSA card if you plan to use it. Appointments for eye exams can be booked at most locations.
Does Warby Parker Prudential Center accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accommodate out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments for my glasses at Warby Parker Prudential Center?
Yes, the store provides optical measurements and optician adjustments. All frames come with complimentary adjustments for life; you can visit anytime for a tuneup.
What is Warby Parker Prudential Center's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, including contact lenses if unopened and within 30 days of purchase.
Are gift cards available at Warby Parker Prudential Center?
Yes, physical gift cards are available for purchase online or in store, and e-gift cards are also offered for immediate delivery.
What are the store hours for Warby Parker Prudential Center?
Open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which types of eyewear products does Warby Parker Prudential Center offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with a variety of frame styles and lens options.
Is Warby Parker Prudential Center accessible for customers with disabilities?
Yes, the store features wheelchair accessible entrances and parking, welcomes all customers including the LGBTQ community, and offers in-store shopping with appointment requirements.
What nearby places can I visit around Warby Parker Prudential Center?
Nearby you can find retail and dining options like Brassloom (fashion store), Num Pang Kitchen (sandwich shop), and Nespresso (coffee shop), providing convenient stops before or after your eyewear visit.
Are there other eyewear and optician stores near Warby Parker Prudential Center?
Yes, Oliver Peoples is a nearby eyewear and medical supply store, which you might consider exploring for comparison or style inspiration.
How can nearby services like the United States Postal Service or Chase Bank help during a visit to Warby Parker Prudential Center?
Located close by, USPS and Chase Bank provide convenient access to mailing and financial services, making errands efficient when visiting the store.