Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
214 reviews
5 stars
176
4 stars
9
3 stars
5
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and attentive, creating a positive shopping experience.
Eye Exam Experience
Customers report efficient and thorough eye exams, with knowledgeable optometrists who explain procedures clearly.
Product Quality
While many customers love their glasses, there are complaints about prescription errors and delays in receiving orders.
Store Environment
The store is described as clean, organized, and welcoming, contributing to an enjoyable shopping atmosphere.
Pricing Concerns
Some customers feel that prices are high, and there are mixed reviews regarding the value for money.
- JTJohnna Todaro1 day ago5.0The staff at this location are kind, knowledgeable and incredibly helpful
- WWWilliam WaddellNov 17, 20255.0Newbury Street Warby Parker staff were top notch! Made everything very clear and did not feel pressure to buy the top price glasses but rather the ones that looked best on me! Highly recommend!
- NFNicole P FaraciNov 5, 20255.0Absolutely amazing experience. Customer service is above and beyond! I had an issue that was handled incredibly and with so much care.
- DGDeysi GarciaNov 1, 20255.0Love coming to this location for adjustments and glasses cleaning, Crisstal and Felix are very helpful and knowledgeable on assisting with all your needs at Warby.
- EBElizabeth BeshanskyOct 27, 20255.0Staff was great from when I walked in the door I was helped and greeted by two people. I was then brought to the third floor for an eye exam. The person who set up exam was amazing and the Optometrist was equally as good. I will not order frames from anywhere else and will not get my eye exams done anywhere else now. Exceptional experience. Wish I took names. Go to this location-you will not be disappointed. They also called before eye exam to discuss payment options and ask if I had any questions. I was able to get eye exam same day a well.
Frequently Asked Questions About Warby Parker Newbury St.
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Newbury St.?
You only need your eyeballs to browse and try on frames. Bring your current prescription if purchasing prescription eyewear, and your FSA or HSA card if applicable. You can also book an eye exam at most locations.
Does Warby Parker Newbury St. accept vision insurance?
Yes, we are in-network with several major insurance carriers and can help you use out-of-network benefits. Coverage varies by location and plan.
Can I get my glasses measured and adjusted at Warby Parker Newbury St.?
Yes, we provide optical measurements needed for your order and offer complimentary frame adjustments for life at any Warby Parker store.
What is Warby Parker Newbury St.'s return and exchange policy?
We offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, including contact lenses if unopened, whether purchased online or in-store.
Does Warby Parker Newbury St. offer gift cards?
Yes, physical gift cards are available for purchase online or in-store, along with e-gift cards for instant use.
What are the store hours for Warby Parker Newbury St.?
The store is open Monday 10AM-6PM, Tuesday 10AM-5PM, Wednesday to Saturday 10AM-6PM, and Sunday 11AM-6PM.
What types of products can I find at Warby Parker Newbury St.?
You can find prescription glasses, sunglasses, progressives, contact lenses, and frames in various styles and materials.
What nearby places can I visit before or after shopping at Warby Parker Newbury St.?
You can visit Thinking Cup, a nearby coffee shop and cafe, perfect for a coffee break. For fashion shopping, check out Marc Jacobs or Jenni Kayne Boston, both close by for clothing and accessories.
Are there any nearby beauty salons close to Warby Parker Newbury St.?
Yes, nearby beauty salons include Tricomi Hair Designer Weddings and Patrice Vinci Salon, great for hair and spa services before or after your eyewear visit.
How can nearby stores like Newbury Tailor and Indochino complement my visit to Warby Parker Newbury St.?
Newbury Tailor offers bridal and tailoring services, and Indochino provides men's clothing and alterations, so you can complete your look along Newbury Street after selecting your new glasses.