Tufts Medical Center Psychiatry

Reviews

• FY

  Falon Yates

  4 days ago
  1.0
  Do not go here for ADHD evaluation until they change their procedure entirely. I was asked if I was okay doing a video interview and with having other providers on the call as well, which made sense to me as Tufts is a teaching hospital and there are often residents involved in my care. What I actually got was a panel of about half a dozen people sitting around a table, questioning me, and then turning off the camera for 15 minutes and coming back with a diagnosis based entirely on that interaction. The whole thing felt like I was being interrogated instead of treated or listened to at all, and I didn't feel like I could speak openly or share personal things because I was speaking to a whole room of strangers in a video conference. It was so traumatizing and humiliating that I've spent the last six months not even trying to seek treatment. The fact that Tufts Psychiatry thinks you can evaluate someone for adult ADHD based on a single video conference call completely destroys my confidence in the quality of their care. I will never, ever go here for mental health care ever again until they completely change who's in charge there and how they do things.
• AM

  AJ M

  Mar 5, 2026
  2.0
  I would not recommend this psychiatric unit based on my experience. After reviewing my medical records, I felt that some things were misunderstood or misrepresented. For example, it was documented that I was crying because my phone was taken away, when in reality I was crying because I was overwhelmed by the trauma I’ve experienced. It felt like my words and emotions were mixed up or not fully understood. Most of the staff on the unit were counselors, techs, and occupational therapists. There were not many opportunities to speak with licensed therapists, and the support and communication often felt limited. The nurses were not necessarily unkind, but I did not feel that the level of engagement or communication was what it should have been in a psychiatric setting. I also shared important parts of my background with staff, including that I had experienced trauma. During times when I became upset, security guards were called rather than staff trying to properly de-escalate the situation, which made the experience more stressful. One of the most serious concerns during my stay was that I was physically assaulted, which made the environment feel unsafe for me. Another issue I had was that my pepper spray was confiscated when I arrived and was not returned to me when I was discharged. I understand why it could not be kept on the unit, but it would have made sense for the hospital to hold onto it and return it when I left so I could have it for my safety. On a positive note, the facility itself was clean. However, overall I did not feel very supported by the psychiatric team or the social worker. When I was discharged, the process felt impersonal, and I left without much encouragement or closure. Because of my experience, I would personally not recommend this psychiatric unit and believe people may receive better care elsewhere.
• SG

  Stacie Gauthier

  Oct 24, 2025
  4.0
  After a mental breakdown, I was brought to this facility against my will. I was truly amazed at the level of care and compassion that everyone, including myself, received. The doctors I had the pleasure of being treated by made me feel like a person. They seemed like they actually cared about my past and my future. 99% of the nursing staff was incredible and I'm so thankful for them. Even the security was amazing. They were truly heroic in my life's lowest moments. The only reason it's not a 5 star review is because when I was being re-admitted after an emergency and they checked my belongings back in, someone broke my phone. I know for a fact it wasn't me who did it and I requested that they review the footage in the room where items are searched. One of the nurses asked me if I had dropped it on the way back. I had it in my pocket and there is a case on it. I assumed someone dropped it while removing the case, which is what they have to do. I assume she did it or saw who did. Its not the worst thing that could have happened, but I expected accountability at the very least. I still haven't heard back about this. It happened 7/31 between 745pm-930pm. I'd live a follow up regarding this issue.
• WC

  Will Change

  Mar 23, 2022
  1.0
  Dr Lisa Bosco refused to help my daughter with her mental illness wanted to up her meds witch has been before with bad outcomes she needs to stay on her medication witch the doctor said no and if she don't up her Dr Lisa is medication that she will not get any more Dr Lisa Bosco should not be allowed to work with mental health problems she is a health risk
• CH

  Connie Henry

  Sep 23, 2017
  5.0
  I was wanting to die. Nothing mattered anymore. But these people talked and listened to me and showed they really cared. I was kept over night and for the first time I felt a little safe. I haven't felt safe anywhere at all in any level for years. They helped me and Im greatful for them being there. The best hospital I've ever been in is Tufts in Boston.