Tufts Medical Center and Shields MRI

Reviews

• CP

  Ceci Pineda

  Mar 13, 2026
  1.0
  Don’t go here. Shields MRI at Tufts decided to schedule my MRI for a Sunday at 8:40am without calling me first to ask if I could make it in or had a preference on when I could come in. When I called the office to ask about this the lady on the phone mentioned that “they didn’t have to call me to ask when or what time I could come in for an MRI” and “that’s not how it’s done.” I’ve had multiple MRI’s, CT scans and plenty of other imaging and different kinds of tests at different hospitals in the last year alone, and they have always called me prior to scheduling me to ask when it was best for me to come in. I am also aware that I am not the first patient who has been scheduled by them without calling the actual patient first to confirm availability. Clearly whoever is scheduling patients does not care to check in with them first before putting them in the schedule for whatever day and time they assumed they might be able to come in. Healthcare should not be this careless.
• SS

  Steve

  Dec 2, 2025
  4.0
  Good staff
• SF

  Susan F.

  Oct 2, 2025
  5.0
  Excellent experience at Shields MRI @ Tufts Medical Center. From check-in, exam prep to the actual MRI, staff and technicians were professional, knowledgeable and personable. Highly recommend!
• EP

  Erin Pozerski

  Nov 21, 2022
  5.0
  They squeezed me in when my appointment somehow got canceled and everyone was so professional and comforting!
• RM

  Roman Madaus

  May 11, 2021
  1.0
  Don't go here. I had an appointment, and I had to wait an hour to get my MRI. Staff was good though. Took me more than a week to get the link to get into the patient portal, and when I got there, the link says: "Study not found." Only the notes were available.