Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.9
194 reviews
5 stars
116
4 stars
23
3 stars
9
2 stars
18
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individual employees like Angie and Riah.
Cleanliness
The gym is generally reported as clean, with well-maintained equipment and locker rooms, although some reviews noted issues with cleanliness in specific areas.
Crowdedness
Several reviews mentioned that the gym gets very crowded during peak hours, leading to long waits for equipment.
Equipment Availability
Customers expressed concerns about the limited variety of equipment, particularly free weights, and the frequent breakdowns of machines.
Customer Service Issues
There were multiple complaints regarding poor customer service experiences, particularly related to billing issues and unhelpful staff responses.
- PMphilip c marshallNov 15, 20251.0Wat too loud, still. Warrants a lunch alarm
- JPJay PalmerNov 10, 20255.0Been here a year and like all the staff from the past year. Today Tanya helped me upgrade to Black Membership
- CGCatari GiglioOct 7, 20255.0I absolutely love this PF location, all the workers are so sweet and thoughtful but especially my girl Angie, she’s the best, she cares about every person who comes in and makes conversation, she truly makes a huge difference! 100% recommend
- GGGenesis GarciaOct 1, 20255.0Every time I go to planet fitness Angie always greets my friend and I with so much energy and enthusiasm! She stops and talks to us, overall provides a great environment to work out in!
- MMMizzSep 27, 20255.0Im always there i love working out an getting jacked u will see planet fitness an the tanning is great I love planet fitness ill always recommend u guys first thanks have a great day everyone thats working now
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Boston's Back Bay?
Planet Fitness Boston (Back Bay) is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Boston?
Planet Fitness is located at 361 Newbury St, Boston, MA 02115, in the Back Bay area.
What types of membership options does Planet Fitness offer?
You can explore various gym memberships and pricing options at Planet Fitness by visiting their memberships page online or through their app.
What services are available at the Planet Fitness Boston (Back Bay) location?
The services include Classic Access, Mobile App, Free In-Club Fitness Training, WiFi, Perks like half-price cooler drinks, tanning salon, massage chairs, hydro-massage, total body enhancement, fitness training, premium perks, and virtual fitness training.
Is the Planet Fitness gym in Boston a welcoming environment for all fitness levels?
Yes, Planet Fitness provides a welcoming space in a Judgement Free Zone® for everyone to build strength at their own pace.
How can I download the Planet Fitness mobile app?
You can download the Planet Fitness mobile app from the Apple App Store or Google Play Store for workouts and membership management.
Can I find other gyms near Planet Fitness Boston (Back Bay)?
Yes, Boston Sports Clubs is a nearby gym, providing additional fitness options in the area.
What fashion stores are located near Planet Fitness in Back Bay?
Nearby fashion stores include Fossil Store and Luxury Resale Network, which you can visit before or after your workout for accessories and clothing.
Are there any travel service providers near Planet Fitness Boston?
Yes, there are travel companies nearby, including Travellustre, KC Abroad Travel, Yes Getaways, and D.A. Luxury Travel, useful if you're planning trips and want local professional assistance.
How can nearby real estate agents assist customers around Planet Fitness Boston?
Several real estate agents and services such as Maria Soendergaard-REALTOR, Realtor Marcia Pessanha, Abby Valencia-Gooding, Mario DeCristofaro, and Ty Mitchell Realtor offer expertise for clients interested in property in the area.