Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.0
873 reviews
5 stars
488
4 stars
158
3 stars
87
2 stars
38
1 star
102
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, particularly in the locker rooms and bathrooms, with some describing them as filthy and poorly maintained.
Customer Service
Customer service received mixed reviews, with some praising staff friendliness while others reported rude interactions and unhelpful responses to issues.
Safety Concerns
Several reviews highlighted safety issues, including theft incidents and loitering by suspicious individuals, impacting customers' sense of security.
Equipment Maintenance
There were complaints about broken equipment and a lack of timely repairs, with some machines being out of service for extended periods.
Atmosphere
The gym's atmosphere was generally described as welcoming and non-intimidating, although some noted it could feel cramped and poorly lit.
- KBKajayla BoydOct 29, 20251.0Racially discriminatory staff, specifically Nina the club manager. Multiple people after that harassed me about a rule that I’ve never seen enforced despite my complying the first time I was told.
- JDJose DelgadoSep 30, 20255.0The best planet fitness in Boston The best 👌
- JPJoshua pauloSep 28, 20255.0Great gym to work out in. People don't bother you while working out. You can zero in on what you are trying to get done.
- ANAnthony NgadiminSep 25, 20251.0Central location, convenient. However, security is a major issue-my lock was cut around 7 a.m. by someone who is supposedly a member, and all my credit cards were stolen.
- PDPaige DaniSep 8, 20255.0I go here with my auntie and we don’t have any issues! It’s perfect and usually pretty empty at around 2:20 pm it’s perfect!
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Boston Downtown Crossing?
The gym is open 24 hours from Tuesday to Thursday, opens at 5 AM on Monday, and from 6 AM to 10 PM on weekends.
Where is Planet Fitness located in Boston?
Planet Fitness is located at 17 Winter St, Boston, MA 02108.
What kind of facilities and environment does Planet Fitness provide?
Planet Fitness offers a Judgement Free Zone® with best-in-class equipment and a welcoming space for everyone to build strength at their own pace.
What services are available at the Boston Downtown Crossing Planet Fitness?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wifi, Perks, Guest Privileges, Tanning, HydroMassage, Total Body Enhancement, Half Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I learn about Planet Fitness membership pricing and plans?
You can find detailed membership pricing and plans at https://www.planetfitness.com/gym-memberships or via their app.
Is there a mobile app for Planet Fitness available for workouts and membership management?
Yes, Planet Fitness has a mobile app available on both iOS and Android platforms to support workouts and membership management.
What nearby shopping options are available around Planet Fitness Boston Downtown Crossing?
Nearby shopping includes Bath & Body Works, Mountain Warehouse, Horn E B & Co jewelry store, and the Corner Mall Foodcourt for dining.
What nearby dining options can I visit before or after my workout at Planet Fitness?
You can explore eateries like Charleys Philly Steaks, Sarku Japan, Salsa's Mexican Grill, Happy Lemon Boston, and Starbucks near Planet Fitness.
Are there any nearby transit or luggage storage services around Planet Fitness Boston?
Yes, nearby you can find luggage storage services such as Radical Storage, Bounce Luggage Storage - Park Street, and Stasher Luggage Storage - Boston Common to help with your travel needs.
How can I contact Planet Fitness Boston Downtown Crossing for more information?
You can call Planet Fitness at +1 617-482-1210 or visit their website at https://www.planetfitness.com/gyms/boston-downtown-crossing-ma.