LensCrafters

4.7
305 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
201 Newbury Street, Boston, MA
02116-2848, United States

Hours

Reviews

4.7
305 reviews
5 stars
281
4 stars
3
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent service and support.

Repair Services

Many customers praised the quick and free repair services offered, often highlighting the efficiency and professionalism of the staff.

Frame Selection

While there is a wide variety of frames available, some customers expressed dissatisfaction with the selection for strong prescriptions.

Positive Experiences

Numerous reviews reflect a high level of customer satisfaction, with many customers recommending the store for its service and overall experience.
  • SA
    stephen anderson
    Dec 28, 2025
    5.0
    Love LensCrafters I’ve been getting my glasses from them for years. It was my first time at this location loved it. Very clean & found frames that I love & the staff were helpful from the phone call to in person service Shannon & Stephen were the best!
  • DP
    Darren (p0hpiah)
    Dec 8, 2025
    5.0
    A huge shoutout to Edwin. He was wonderful to help my wife fix her glasses. Cheers!
  • TM
    Thomas and Dayna Matthew
    Dec 4, 2025
    5.0
    Awesome service!! Solved our problem quickly with a smile!
  • MG
    Mary Ellen Geary
    Dec 3, 2025
    5.0
    Today I visited the Newbury St. Lens Crafters. I went in to purchase progressive lens and single vision sunglasses. It was my good fortune that Stephen, who has assisted me in the past, was working today. He listens to what the customer is looking for, makes helpful suggestions about what lenses would work best, and selected several frames for me to try on.I was very pleased with my final selections of both the progressives and sunglasses. Thank you, Stephen
  • AC
    Alex Chatha
    Dec 3, 2025
    5.0
    The service was exceptional and the selection of frames was great.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.