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BMC CBHC (Boston Medical Center’s Community Behavioral Health Center)

About

Mental Health ServiceMental Health ClinicUrgent Care
BMC CBHC launched in January 2023. BMC CBHC is part of the Statewide Network of CBHCs across Massachusetts that offer immediate and confidential care for mental health and substance use needs. BMC CBHC is comprised of: the BEST Team, the CBHC Clinic (formerly known as the Bridge Clinic), and Community Crisis Stabilization (CCS) units for youth and adults. We are a one-stop shop for crisis, urgent, and routine mental health and substance use care. We offer 24/7 community-based crisis evaluations, urgent visits, routine and follow-up appointments. We are committed to providing timely, high-quality, and evidence-based services that are accessible, comprehensive, culturally competent, and respectful of the dignity of the individuals we serve.

Location

BMC CBHC (Boston Medical Center’s Community Behavioral Health Center)
85 E Newton St, Boston, MA
02118, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.