We will be closing the Menino Building lobby entrance for approximately one year, beginning September 14, 2024. If you are coming for care or as a visitor in the Menino (840 Harrison Ave), Yawkey (850 Harrison Ave), or Moakley (830 Harrison Ave) buildings, you will enter the hospital through the Moakley Building until construction is finished. Staff members in the Moakley lobby will be there to help you get to your appointment in other buildings.
Location
Acute Care & Trauma Surgery at Boston Medical Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.