LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
I had a wonderful experience from my eye exam to selecting my frames and final fitting of my glasses @ pick up. Great store @ Charles River Center in Bellingham, MA. Best customer service I’ve experienced in a long time.
NL
No Limit
5 days ago
1.0
Extremely poor customer service at LensCrafters (City Eye location: 249 Hartford Ave Space A170, Bellingham, MA 02019).
On 3/10/26, I waited over 2 hours for assistance. The optician could not complete my order because he had questions about my prescription, so I had to leave and planned to return.
When I came back on 3/14/26, I waited over 4 hours just to have measurements taken for my glasses. When I asked about the delay, the manager, Janae, responded rudely and said that if I couldn’t wait, I could leave. There was no apology and no effort to help or reschedule.
After two visits and several hours of waiting, I felt my time and business were not valued. I will be taking my business elsewhere and cannot recommend this location.
I hope corporate management reviews the service at this location and addresses these customer service issues.
MR
Mohep Roman
Dec 27, 2025
5.0
Sara Youssef She is the best eye doctor I have ever visited. She knows exactly what needs to be done with great efficiency and precision. I wish her a bright future.
AB
Aimee Brown
Dec 26, 2025
4.0
Staff is amazing! Super helpful! Great experience!
LL
Lindsey Lukis
Nov 24, 2025
5.0
I found my way to the this LensCrafters after a not-so-great apptmt at a different LC location. David and Rhonda helped me resolve things with ease, and a little humor! My glasses were ready much earlier than expected, however I quickly discovered an issue with one of the lenses. Over the course of the next week I met nearly every member of the staff at this store as we worked to resolve this. I worried they thought I was nuts, as this flaw continued to surface in each new pair of lenses over and over. And yet this team continued to treat me with patience and kindness. David ultimately figured out the root cause of the problem, and once he did, have it resolved and my glasses ready for me same day. On my way out, Rhonda asked about our Thanksgiving plans and wished us a happy holiday. Despite what could have been a frustrating experience on both sides, this team never wavered. Their service level, professionalism, and dedication to figuring things out for me (quickly) was outstanding. Highly recommend!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Bellingham offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also offer prescription wearable technology brands like Ray-Ban Meta and Oakley Meta.
What brands of eyewear can I find at LensCrafters in Bellingham?
You can find designer brands like Prada, Burberry, Versace, Dolce & Gabbana, as well as innovative prescription wearable technology brands such as Ray-Ban Meta, Oakley Meta, and Nuance Audio at this location.
Which vision insurance plans does LensCrafters in Bellingham accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 249 Hartford Avenue, Bellingham?
The store is open Monday to Wednesday and Friday from 10:00 AM to 7:00 PM, Thursday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters in Bellingham?
You can schedule an eye exam online at LensCrafters' scheduling page for this location: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=A695&storeId=10851
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current prescription eyeglasses, sunglasses, and contact lenses, as well as any questions you have for the optometrist.
Are there other optical stores near LensCrafters in Bellingham?
Yes, nearby optical options include City Eye and another LensCrafters location within Charles River Center, giving you multiple choices for eyecare and eyewear shopping.
What shopping options are available near LensCrafters at Charles River Center?
Nearby shopping includes Ulta Beauty for cosmetics and hair supplies, Old Navy Bellingham for clothing, and Michaels Stores for arts and crafts supplies, making it convenient to combine errands in one area.
Where can I find dining options near LensCrafters in Bellingham?
Close by are restaurants such as Chili's Grill & Bar and Genji Sushi Bellingham, so customers can enjoy a meal before or after their eyewear appointment.
Does LensCrafters in Bellingham provide wheelchair accessible entrance and payment options?
Yes, this location has a wheelchair accessible entrance and accepts payment via credit cards, debit cards, Apple Pay, and Android Pay.
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