LensCrafters

4.6
175 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
249 Hartford Avenue, Bellingham, MA
02019, United States

Hours

Reviews

4.6
175 reviews
5 stars
155
4 stars
4
3 stars
1
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Rhonda, David, and Nycolle.

Product Quality

Several reviews highlighted issues with the quality of glasses, including complaints about cracks and breakage shortly after purchase.

Appointment Management

There were multiple complaints regarding poor scheduling and appointment management, with instances of rescheduled appointments and confusion over bookings.

Store Environment

Customers appreciated the clean and well-organized store atmosphere, contributing to a positive shopping experience.

Knowledge and Expertise

Staff were frequently noted for their knowledge about products and willingness to explain options, enhancing the overall customer experience.
  • KX
    Kevin Xu
    Oct 11, 2025
    5.0
    Very nice place. David helped me with my sunglasses and it was probably the best lens-related(?) experience I've ever had. He's really attentive and has a great eye for detail. Ask for him if you can!
  • JJ
    Julian Jehu
    Oct 9, 2025
    5.0
    So helpful, soooo friendly!
  • MH
    MICHAEL HOFFMAN
    Oct 4, 2025
    5.0
    Easiest appointment from the exam to the fitting of glasses. This will be the place where I go for future business. And great discounts. Nice job! lens crafters.
  • LD
    Live like Its your last day
    Sep 3, 2025
    2.0
    I wanted to like this place but its very hard to do so. The new glasses that i got now have hair line cracks on the bottom and BOTH of my APPTS have had to be rescheduled because of their poor booking and scheduling department. Its poorly run
  • GS
    George Schwartz
    Aug 5, 2025
    5.0
    I visited Keishla at the Bellingham store today. She helped me with online research of frames, and built a good study of alternatives. She fielded my observations and reservations, and was keen in getting me satisfied with a different frame than originally chosen. Her laid back, jocular and insightful bandwidth brought comfort and some comic relief to a typically trying exercise.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.