Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
226 reviews
5 stars
170
4 stars
6
3 stars
4
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Product Issues
Several customers reported issues with incorrect prescriptions or wrong frames being provided, leading to delays and dissatisfaction.
Professionalism
Many reviews highlighted the professionalism of the staff, particularly in handling complex prescriptions and providing thorough eye exams.
Wait Times
Some customers expressed frustration with long wait times for appointments and glasses delivery, indicating a need for improvement in efficiency.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly regarding the selection of eyewear and the overall shopping experience.
- RURoberta UmezuNov 2, 20255.0They were super kind and professionals!!!! ❤️
- SKSean KellySep 18, 20255.0Phenomenal service by Dakota at this location. He had every answer to all the questions I had and was able to fix what I thought was my unfixable sunglasses. Thank you so much, Dakota!
- ESEmily s.pSep 14, 20255.0I had employees help me. Chris, Claire, and I didn’t catch the persons name but they had long black hair. They helped me so much getting my babies new glasses and Chris was wonderful when helping order replacements. Thank all so much.
- JMJonathan MagsinoAug 25, 20255.0These guys helped me replace my Ray-Ban Meta glasses through the warranty process. Smooth and Easy. Will pick up new pair in about 10 days.
- HDHannah DiBaccoAug 14, 20251.0No one can ever keep the same sorry or help you out. Very nice if you want same day services. Past that they’ll never answer or turn your calls.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Auburn Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters Auburn Mall?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters.
Does LensCrafters accept vision insurance and which plans are accepted?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and accepts all prescriptions.
What are the operating hours for LensCrafters in Auburn Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online at LensCrafters Auburn Mall?
Yes, you can schedule your eye exam online using LensCrafters' scheduling link specific to the Auburn Mall location.
What payment methods are accepted at LensCrafters Auburn Mall?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there wheelchair accessible entrances at LensCrafters Auburn Mall?
Yes, LensCrafters Auburn Mall has a wheelchair accessible entrance.
Which nearby places could I visit for food or refreshments before or after visiting LensCrafters?
Nearby food and drink options include Auntie Anne's bakery, Pizzeria Regina, Orange Julius smoothie bar, Tutti Frutti Frozen Yogurt, Subway sandwich shop, and Friendly's American restaurant, all located within Auburn Mall.
Are there any nearby spas or beauty salons near LensCrafters in Auburn Mall?
Yes, The Threading Spa, Jacques Day Spa, TC Nails & Spa, and T&C Nails Spa are nearby for spa and beauty treatments within Auburn Mall.
What shopping options are available near LensCrafters at Auburn Mall?
Nearby shopping options include clothing stores like Hollister Co., Aéropostale, Express Factory Outlet, Gymboree, and accessory stores such as Zales and Aldo, all within Auburn Mall.