Kroger Pharmacy

Reviews

• JL

  Jenna Lewis

  Sep 24, 2025
  1.0
  Unfriendly, unhelpful and uncaring. Avoid this pharmacy if you are from out of state or if you take MAT drugs and are in recovery, they will refuse to fill your prescription due to their "policy" about prescriptions sent electronically. At first they tried to say they never were sent the prescription, so I truly believe they were just being judgemental towards people in recovery.
• BA

  Becky Abrahamson

  May 4, 2024
  1.0
  Pharmacy is horrible. I have been dealing with this pharmacy for over 5 years now and it's been awesome until today not sure what pharmacist is currently working today but when I called this morning to get my prescription today I was told it would be ready I showed up after an hour drive and gwt told it is nor ready and they have nothing to do with it it's the insurance would nor cover it because it was to sooni tried to explain. It was a new insurance and she said she did NOT care she said I needed to call my insurance and have them call so I did exactly what she said to do the insurance called and come to find out this pharmacist didn't even run it through this particular pharmacist has done this on numerous occasions and is the rudest unprofessional person I have came in contact with even when I try and tell her I have a new insurance or they are playing with the dosages or that prescription was wrote 3 months ago she alway finds a reason I suffer from severe pain which causes anxiety and depression my pain doc prescribes my pain and depression meds and I know with any medication the pharmacist can ONLY fill a 30 day supply the crazy thing is I NEVER have a problem get the pain meds only the depression and anxiety medication she also told when when I asked why she told me gabbipen has narcotic tendency I do understand where she doesn't want to break rules and I am not ask her to. I'm just asking NOT to treat customer this way because she doesn't know what they are struggling with I called the store manager and explained the situation she went and talk to the older white pharmacist the one every review this last year is written about and I do know it's the same lady because some of these reviews come for people that go to same pain clinic I do. Store manager was very nice the pharmacist I'm referring to even told the store manager I had threatened her which I did not I guess saying I was on my way with my prescription bottle to show her. SHE took that as a threat I do love this store for Everything but sad to say I'm going to be making sure next month this doesn't happen again all I can say is get rid of her not everyone is addicted some of us have REAL PAIN AND DEPRESSION That's why WE go to PAIN MANAGEMENT Her name is Lauren Jones. The Main Manager is AMAZING wish we had more like her and Shanta
• VC

  Victor Carmack

  Feb 11, 2020
  5.0
  Great place fast courteous service
• JS

  Johnny Salter

  Dec 23, 2019
  1.0
  They are so slow I call in a prescription 3-4 days ahead if time. . And then call back and many timer they tell me it's ready and I get there and it isn't ready. The staff is so slow, I can not believe they have had any training. If you have problem they are almost rude as is the Pharmacist.
• JH

  Jesse Halbert

  Oct 25, 2016
  5.0
  Always polite, professional, and accurate. Out of a city of 200,000 plus people , they still give a personal one on one appreciation for you. Excellent!

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