KEDPLASMA Shreveport

3.6
178 reviews

About

Blood Bank
At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

Location

KEDPLASMA Shreveport
9025 Mansfield Rd, SHREVEPORT, LA
71118, United States

Hours

Reviews

3.6
178 reviews
5 stars
91
4 stars
23
3 stars
11
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While many customers praised the staff for being friendly and professional, there were numerous complaints about rudeness and unprofessional behavior from certain employees.

Wait Times

Customers frequently reported long wait times for both the initial check-in and the donation process, with some experiencing waits of over two hours.

Cleanliness

The facility was generally described as clean and well-maintained, contributing positively to the overall experience.

Customer Service Issues

Several reviews highlighted poor customer service, including lack of communication regarding donation requirements and rude interactions with staff.

Mixed Experiences

While some donors had positive experiences and felt welcomed, others reported feeling ignored or mistreated, indicating inconsistency in service quality.
  • JL
    jamie lott
    3 days ago
    5.0
    Love this place the staff is really nice and the donation process is quick and easy
  • CH
    cordero howard
    5 days ago
    5.0
    I highly recommend Ked Plasma for donating. I've been donating since 2019 and all the employees are very kind, courteous, quick, and efficient at their jobs.
  • CC
    Coco
    5 days ago
    5.0
    Ked plasma has a wonderfully professional staff. Everyone is all always in a great mood and always makes sure that all donations go as quickly, safely, and as smoothly as possible. If a situation happens to occur (which is rare), they work as a team to get it resolved as quickly and safely as possible. I highly recommend Ked Plasma. I've been donating since 2019 and I love it here. To me, i don't see them as just working employees, I see them as friends and family because they treat us as such.
  • LS
    Labunty Salone
    Nov 12, 2025
    5.0
    I always have a great experience when I visit Ked plasma. It's quicc and I'm in and out in an hour's time. ( Maybe ten minutes more) I'm satisfied with the service and the employees. They're GREAT 👍👍!!!!
  • JB
    Julian Board
    Nov 11, 2025
    5.0
    My second time being a Ked plasma donator. It's always been a positive place and great staff. Wish I would have never left but I'm back and don't plan on leaving anytime soon.

Frequently Asked Questions About KEDPLASMA Shreveport

What services does KEDPLASMA Shreveport offer?

KEDPLASMA Shreveport specializes in blood plasma donation, playing a crucial role in collecting high-quality plasma used for life-saving therapies.

Where is KEDPLASMA Shreveport located?

It is located at 9025 Mansfield Rd, Shreveport, LA 71118, United States.