LCMC Health Urgent Care - Lakeview

Reviews

• SE

  Summer Earin

  Apr 5, 2026
  1.0
  visited your urgent care facility while I was feeling very unwell, and unfortunately, I had a negative experience that I feel needs to be addressed. When I checked in, the front desk clerk, Rachel, asked which pharmacy I preferred. Because I was not feeling well and was a bit disoriented, I mistakenly said Walgreens when I actually meant CVS. When I later tried to correct this with the nurse, I felt that my request was not handled with understanding or compassion. Instead, the interaction made me feel uncomfortable and, at times, disrespected for what was clearly an honest mistake due to my condition at the time. As a patient seeking care, I was already in a vulnerable state, and I believe situations like this should be met with patience and professionalism. I hope this feedback can help improve communication and patient care moving forward.
• AG

  Allie Guidry

  Apr 4, 2026
  1.0
  Literally the worst customer service. Came in with an allergic reaction and the front desk advised we go straight to the ER. That wouldn’t typically be a bad suggestion but it’s the way these front women had zero regard for new clients. Very rude and unhelpful. I’d go anywhere else if you have a serious problem.
• SS

  Shayymlaaa

  Feb 14, 2026
  1.0
  The receptionist on top of being sick & nasty coughing all over the areas patients sign in and out; was so nasty! She dismissed my description of pain, after having a surgery on my neck. I couldn’t even describe what I was feeling before she was telling me to go to the Emergency Room. She also made me wait an HOUR to be checked in to even be seen. When I arrived at 9:15am 2/14/2026 there was 5 people waiting & only 4 to be seen. People walked in, some not having appointments, and I was the last to be seen, due to me acknowledging her nasty behavior. Not only was she rude and dismissive, but behind her glass she thought it was ok to taunt me, and think no repercussions were into play. I am currently typing this still in the waiting area. Not only will I be reaching out to corporate, I will be looking into whatever actions I can take as a patient, due to discrimination. Thanks to Amanda for helping to calm my nerves, and for making sure I was cared for properly. To the lady at the desk, I will be calling corporate on you!
• ES

  Eddy Shipman

  Jan 23, 2026
  5.0
  Super kind and helpful! Word to the wise. Don't break your wrist
• AL

  April Leura

  Jan 9, 2026
  1.0
  I went in on December 26th for testing (strep throat, COVID, flu, etc.) and paid $170 upfront. The initial tests came back negative, and I was told they would need to swab again and that I would be contacted in a few days with further results. I was told, “They’ll call you when we get it.” I never received a call. I followed up again after January 2nd and was told they were unaware that I had not been contacted and that a note would be added to my chart for the doctor. As of January 9th, I still have not received any call, confirmation, diagnosis, or follow-up. I was given no answers, no medication—just a $170 doctor’s note. While I understand wait times and did not mind waiting three hours to be seen, the complete lack of follow-up or communication is unacceptable. I paid for care and received none. I am extremely dissatisfied with this experience and will not be returning to this establishment.