Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
383 reviews
5 stars
284
4 stars
56
3 stars
16
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the gym for being clean and well-maintained, although some reported issues with cleanliness in certain areas.
Staff Attitude
Feedback on staff was mixed; while some customers appreciated friendly and helpful staff, others reported negative experiences with unprofessional behavior.
Equipment Availability
Several reviews mentioned a lack of sufficient equipment, particularly squat machines and bench presses, leading to frustration during busy hours.
Atmosphere
The gym is generally described as a welcoming and non-judgmental environment, with many customers feeling comfortable and supported.
Customer Service
There were complaints about poor customer service, including unhelpful responses to issues and a lack of assistance during equipment malfunctions.
- SSSOct 22, 20251.0I have been coming to this location since it first opened after being in Gretna for a few years. It has gone so downhill. I don’t even know where to begin. Signs posted everywhere to not personal train, but it happens every day. Groups of people will corral around equipment blocking others from using the equipment around them. Several of the same people will place times on multiple pieces of equipment to do a circuit and nobody else can utilize those pieces for a significant amount of time. Signs for no filming, yet people are always filming themselves training other members, and today, we even started filming ourselves posing for a bikini competition. There are consistently MANY machines falling apart and/or broken. The place is never clean anymore. The staff never comes from behind the desk to address anything because they are too busy on their phones or engaging in personal conversations. There’s no point in addressing it with management as they participate in those activities. It’s looking like I will be heading back to Gretna for plentiful equipment and no filming.
- AFAmelia FergusonSep 29, 20253.0Its an okay facility but they need more squat machines and/or a separate bench press area. They only have 2 and as a busy mom who is trying to get in and out the gym sometimes, it's discouraging when I can't get to the machine I need.
- JTJoel TiquiramSep 5, 20251.0I canceled my membership because I think it’s the worst gym of planet fitness in the world, 1: few machines compared to the other planet fitness clubs they have up to 5 to 6 machines each, 2: it’s not 24 hours, 3 there are no new or exclusive machines, 5 small gym for many peoples, etc 👎
- PJP JAug 10, 20251.0I come to visit my family 2-3 times a year. I decided to start using this location since my fam lives closer than the WB Expway location. I get dressed and show up today to get a guest pass to get a workout. The young lady was pleasant and told me that the systems were down. Honestly, thats not my problem. I want to get a workout so figure it out but I didnt press her. She told me to go find another gym and made no effort to help me get my workout in. I have avoided this location for a long time and now I know I wasn't wrong. Its sad that these encounters reaffirm my decision to move away from home. Maybe she isnt empowered to assist patrons when Planet Fitness has an outage... If so, shame on Planet Fitness but I saw that members were checking in so something was working. Extremely disappointed
- OTOlivia TuckJul 27, 20251.0HARRASSED BY STAFF!!!! This is the worst gym I’ve ever been to! Was threatened to be kicked out over my damn purse. I was yelled at and laughed at by the girl who was on shift at 6:45pm, 07/27/2025. No resources were made available to me to give a proper complaint. See their Yelp for more details of the absolute nightmare of a woman I had to endure. The story was too long for me to post on here. Had to go to a different location to get my complaint properly across, and will be in touch with corporate tomorrow morning. Clearly no care for their guests or the money that they spend!! No care for the guests’ personal belongings!!! So disappointed. DO NOT COME HERE!!!
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in New Orleans (Algiers)?
Planet Fitness is open Monday through Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 8:00 PM.
Where is Planet Fitness located in New Orleans (Algiers)?
Planet Fitness is located at 4001 General De Gaulle Dr, New Orleans, LA 70114.
What types of services does Planet Fitness offer?
Services include ClassicAccess, Mobile App, Free Instant Certified Fitness Trainer (ICFT), WiFi, Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half-Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
Does Planet Fitness have a mobile app?
Yes, Planet Fitness provides a mobile app available on both iOS and Android platforms with hundreds of ways to get strong.
What is Planet Fitness's Judgement Free Zone®?
Planet Fitness promotes a welcoming space called the Judgement Free Zone® where members can work out at their own pace without feeling judged.
How can I learn more about membership pricing at Planet Fitness?
You can view membership pricing and sign up through their website or the Planet Fitness app.
Are there any health and wellness facilities near Planet Fitness?
Yes, nearby health and wellness facilities include Tillery Jr, Bertrand Dr - Tillery Family Practice Clinic, NOLA Hydration Aesthetics & Wellness, Physiofit Physical Therapy, and HealthWise Psychology.
What nearby spots can I visit for food and drink around Planet Fitness?
Nearby options include Applebee's Grill + Bar, Applebees Neighborhood Grill & Bar, Starbucks, Wing Snack Express, and Boss Body Nutrition for meals, snacks, and beverages.
Are there any shopping and convenience stores close to Planet Fitness?
Yes, Rouses Markets, Carr Drugs, and Coinme ATM are conveniently located nearby for groceries, retail, and financial services.
Is there a place to relax or get beauty treatments near Planet Fitness?
Yes, nearby beauty and spa options include Shear Luxury Salon, NOLA Hydration Aesthetics & Wellness, and Hair By MikeishaJ for salon and skin care services.