Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
487 reviews
5 stars
431
4 stars
8
3 stars5
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent service to customers.
Product Quality Issues
Several customers reported issues with the quality of glasses and coatings, including scratches and incorrect coatings, leading to dissatisfaction.
Repair Services
Many reviews highlight the quick and effective repair services offered, often free of charge, which customers greatly appreciate.
Overall Experience
Most customers had positive experiences, noting the welcoming atmosphere and efficient service, with many expressing a desire to return.
- GBGreg BerryNov 15, 20255.0I really appreciate great customer service as I am in customer service as well. Stephanie was great and knew her stuff. She helped me choose the best lens for working with computers all day with my astigmatism.
- SRSage RougeNov 13, 20255.0Stephanie, Mel & Chi are literal goddesses, and Dr. Franz is friendly and professional— they all worked diligently to make sure I got the correct prescription, against all odds 🤘
- SLSharon LevensNov 7, 20255.0Mel , Jada and Brandon at store Lakeside down straits saved our lives. We went to another store in the mall and they weren’t able to help us. So we decided to come to LensCrafters and they were able to find a screw to fix our glasses as we are traveling from Florida and my husband‘s glasses broke and we leave tomorrow they were absolutely amazing. We were originally going to try to replace the lens, but they were persistent and really helped us out. Thank you so much.
- MBMartha BoltonNov 7, 20255.0My husband and I went to get new glasses and sunglasses for him. Same day service for eye exam with Dr Dileo. Great help from Ms Stephanie on new frames and sunglasses for him. Very pleased with the products and service
- KSKatrina S.Oct 28, 20252.0Attached are photos of my 2 month old glasses that no longer stay on my face because they are loose and distorted and the expensive anti-glare coating is already scratched to hell despite only using a dedicated microfiber for it. I had another pair of transition RayBans that also had the coatings disintegrate but I assumed it was the transition coatings - it is now evident LensCrafters just has a shoddy supplier for these coatings. I actually had to take that pair of Transition RayBan sunglasses in twice for coatings replacements because it kept flaking off. Worst - I ordered and was told I was getting a proper blue-light blocking coating on these glasses. THIS IS A LIE. And when I challenged the sales rep on this later he acted like this blue-light filter coating does not exist. To be clear LensCrafters DOES NOT offer Blue Shield Coating (look it up) which is a true blue light filter coating. This coating reflects and thus BLOCKS high frequency blue light while maintaining clear, non-yellow lenses. This results in a particular blue light reflection in your lenses, but the lenses themselves are clear. They only offer anti-glare costing which doesn’t truly block blue light from electronics, just reduces it, and they try to market this as the same thing. It’s not. And if you challenge them they insist this product does not exist - IT DOES. Most other lens retailers offer it, LensCrafters does not but they will certainly lie and claim they do. I also ordered anti-smudge and anti-fog coatings which were not ultimately included - I got to enjoy almost falling off a foggy mountain 2 weeks ago. Of course they have no interest in remedying this despite these glasses being total garbage. I made a mistake coming back here, expecting the same service I used to get back in 2016 when I was in college. Not what it used to be. I’m going to my brother’s Optometrist TODAY and hopefully get a pair of glasses correctly ordered out of pocket. What a waste of money.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at their Metairie location?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in Metairie?
You can find designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tiffany & Co., and Dolce & Gabbana at this location.
Does LensCrafters accept vision insurance plans and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the operating hours for LensCrafters in Metairie?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is LensCrafters located in Metairie?
LensCrafters is located at 3301 Veterans Memorial Blvd, Spc 79B, Metairie, LA 70002, inside the Lakeside Shopping Center.
Can I schedule an eye exam appointment online for LensCrafters Metairie?
Yes, you can schedule an eye exam appointment online through the LensCrafters scheduling link specific to the Metairie location.
Is LensCrafters Metairie wheelchair accessible and what payment methods are accepted?
Yes, LensCrafters Metairie has a wheelchair accessible entrance. Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby places can I visit before or after my visit to LensCrafters at Lakeside Shopping Center?
Nearby you can visit Sunglass Hut for more eyewear options, Macy's Backstage for clothing, and PUCCINO'S café for coffee and desserts, all located within or near Lakeside Shopping Center.
How can the nearby Lakeside Mall New Orleans help customers visiting LensCrafters?
Lakeside Mall New Orleans offers extensive shopping and dining options, making it convenient for customers to combine their eye care visit with other errands or leisure activities.
Are there any nearby clothing or shoe stores customers might want to visit near LensCrafters?
Yes, nearby stores include Buckle, J.Jill, Steve Madden, PacSun, and Hollister Co., providing customers with various fashion and shoe shopping options along with their visit to LensCrafters.