LensCrafters

4.6
508 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3301 Veterans Memorial Blvd, Metarie, LA
70002, United States

Hours

Reviews

4.6
508 reviews
5 stars
452
4 stars
8
3 stars
5
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and attentive, providing exceptional service to customers.

Repair Services

Many customers highlighted the quick and effective repair services offered, often at no charge, which contributed to positive experiences.

Product Knowledge

Staff demonstrated a high level of expertise and knowledge about eyewear, helping customers make informed decisions.

Mixed Product Quality

Some customers reported issues with the quality of lenses and coatings, indicating a need for improvement in product offerings.
  • DD
    Denise
    2 days ago
    5.0
    Mel was awesome!!! She repaired my daughter’s glasses in store efficiently without any problems!!!!
  • BF
    Bradley Fitzhenry
    2 days ago
    5.0
    Mel was so very helpful today. She and the staff were able to adjust three separate frames for me.
  • ER
    Erika Rodriguez
    Jan 2, 2026
    5.0
    I did not get my eye exam done by them, but went to them for glasses and had Chi as our Optician, and when I say the BEST I really mean the absolute best. She was knowledgeable, honest (especially when it came to picking frames), friendly, patient just hands down amazing. I never felt rushed, or pressured to pick a pair and hurry so she could help another customer. Genuinely a great experience. If you need glasses go here ask for Chi, you wont be disappointed.
  • CW
    Catherine Worley
    Dec 29, 2025
    5.0
    If I could rate them six stars I would! I brought in two of my lopsided glasses and they were able to fix them both in less than two minutes. Love that they are open at 9am when the rest of the stores don’t open until 10. Both employees who helped me were incredibly warm and kind!
  • WW
    Willie Williams
    Dec 18, 2025
    5.0
    I’ve been a customer at LensCrafters for over 10 years. Today was my first time working with Mel, the new manager. She, Chi, Brandon and one other African American lady work as a team to help! They were great!!! Mel is an asset to this organization. She has skills, big smile, pleasant, professional and accommodating! Willie J. Williams, Jr

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.