LensCrafters at Macy's

4.9
224 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
3301 Veterans Memorial Blvd, Metairie, LA
70002, United States

Hours

Reviews

4.9
224 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in eyewear and their ability to provide valuable advice on frame selection and fitting.

Efficient Process

Customers appreciated the quick and efficient service, with many noting that their visits were smooth and timely.

Welcoming Atmosphere

The store was described as warm and inviting, making customers feel valued and comfortable during their visits.
  • TG
    TRENNERRA GRIFFIN
    2 days ago
    5.0
    My experience was amazing! Jada and Ms. Kim made me feel comfortable and made sure I got what I wanted and needed.
  • GW
    G Weather
    6 days ago
    5.0
    Everyone was helpful and helped me select nice frame. They accepted my insurance and gave me a good price.
  • AT
    Andrea Taylor
    Jan 6, 2026
    5.0
    Mrs. Kim she is such a nice person to have when it comes to your eyes. I visit the store in the mall just making along drive from Alabama. Ms. Kim went out her way to help with my glasses. My glasses had a screw loose, my left lens had a loose screw. My ear wire was broken and my nose piece was missing. She re built my glasses. I was able to wear my glasses and get back on the road with a new pair of glasses. She made my day and a safer clear pair of glasses. She’s the best. Great experience Mrs. Kim experience and kindness was great appreciated and Customer service given a A+. 😊
  • CS
    courtney shelling
    Jan 3, 2026
    5.0
    Very pleased with the service at this LensCrafters location the employees were very friendly, very knowledgeable and knew exactly what I wanted and could answer the questions needed. Recommend this location.
  • WM
    WAYNE MEYER
    Dec 21, 2025
    5.0
    Thank you Kim and Sydney for all your help with my new glasses…if I know anyone looking for eyeglasses I’ll definitely send them in to see you !!!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.