Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
206 reviews
5 stars
199
4 stars2
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist.
Expertise
The staff demonstrated strong knowledge about products and services, providing valuable insights and recommendations to customers.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the fast processing of orders and appointments.
Welcoming Atmosphere
The store was described as warm and inviting, making customers feel comfortable and valued during their visits.
Problem Solving
Staff effectively addressed customer issues, such as adjusting glasses or finding replacements, showcasing their commitment to customer satisfaction.
- LLLI LINov 14, 20255.0Ms. Kimberly is very professional and helpful. Thank you! I’m
- RBRoslyn BilyeuNov 13, 20255.0Great service!! Sydney is very knowledgeable and has impeccable customer service!!!
- RFRobert FrazierNov 5, 20255.0Attention to detail in fitting for new glasses was superb! Great customer service! I will definitely return to this LensCrafters’s.
- MLMarquis LucasNov 3, 20255.0Great service, they get you in & out nice friendly people they treat you with respect & help you through the whole process, from picking out your glasses to the Exam ! All around great experience
- MCM CelfOct 23, 20255.0I needed assistance with glasses adjustment. The wonderful ladies went above and beyond to provide some of the best customer service I've experienced in a long time! I definitely recommend them. Thanks again for the awesome service.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear.
Which designer brands can I find at LensCrafters at Macy's?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters at Macy's.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam online by visiting the LensCrafters appointment link provided or by contacting the store directly by phone.
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters at Macy's offers in-store pickup services for your convenience.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current glasses or contact lenses, and any questions you may have for the optometrist.
Are there nearby shopping centers or stores where I can visit before or after my LensCrafters appointment?
Yes, LensCrafters is located in Macy's at Lakeside Shopping Center, next to stores like Buckle, Steve Madden, and Macy's Backstage, making it convenient to shop before or after your appointment.
Where can I find coffee or snacks close to LensCrafters at Macy's?
Nearby you can visit PUCCINO'S, a coffee shop and cafe offering desserts and snacks, perfect for a break before or after your visit.
Is there a Sunglass Hut near LensCrafters at Macy's?
Yes, Sunglass Hut is located nearby within the same shopping area, offering additional eyewear and fashion accessories options for customers.