LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in eyewear and their ability to provide valuable advice on frame selection and fitting.
Efficient Process
Customers appreciated the quick and efficient service, with many noting that their visits were smooth and timely.
Welcoming Atmosphere
The store was described as warm and inviting, making customers feel valued and comfortable during their visits.
TG
TRENNERRA GRIFFIN
2 days ago
5.0
My experience was amazing! Jada and Ms. Kim made me feel comfortable and made sure I got what I wanted and needed.
GW
G Weather
6 days ago
5.0
Everyone was helpful and helped me select nice frame. They accepted my insurance and gave me a good price.
AT
Andrea Taylor
Jan 6, 2026
5.0
Mrs. Kim she is such a nice person to have when it comes to your eyes. I visit the store in the mall just making along drive from Alabama. Ms. Kim went out her way to help with my glasses. My glasses had a screw loose, my left lens had a loose screw. My ear wire was broken and my nose piece was missing. She re built my glasses. I was able to wear my glasses and get back on the road with a new pair of glasses. She made my day and a safer clear pair of glasses. She’s the best. Great experience Mrs. Kim experience and kindness was great appreciated and Customer service given a A+. 😊
CS
courtney shelling
Jan 3, 2026
5.0
Very pleased with the service at this LensCrafters location the employees were very friendly, very knowledgeable and knew exactly what I wanted and could answer the questions needed. Recommend this location.
WM
WAYNE MEYER
Dec 21, 2025
5.0
Thank you Kim and Sydney for all your help with my new glasses…if I know anyone looking for eyeglasses I’ll definitely send them in to see you !!!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear.
Which designer brands can I find at LensCrafters at Macy's?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters at Macy's.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam online by visiting the LensCrafters appointment link provided or by contacting the store directly by phone.
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters at Macy's offers in-store pickup services for your convenience.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current glasses or contact lenses, and any questions you may have for the optometrist.
Are there nearby shopping centers or stores where I can visit before or after my LensCrafters appointment?
Yes, LensCrafters is located in Macy's at Lakeside Shopping Center, next to stores like Buckle, Steve Madden, and Macy's Backstage, making it convenient to shop before or after your appointment.
Where can I find coffee or snacks close to LensCrafters at Macy's?
Nearby you can visit PUCCINO'S, a coffee shop and cafe offering desserts and snacks, perfect for a break before or after your visit.
Is there a Sunglass Hut near LensCrafters at Macy's?
Yes, Sunglass Hut is located nearby within the same shopping area, offering additional eyewear and fashion accessories options for customers.