Planet Fitness

4.4
263 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1404 West Airline Hwy, Laplace, LA
70068, United States

Hours

Reviews

4.4
263 reviews
5 stars
196
4 stars
28
3 stars
15
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is consistently reported as clean and well-maintained, with many customers appreciating the cleanliness of the gym.

Staff Attitude

Most reviews highlight friendly and helpful staff, although there are some complaints about unprofessional behavior from certain employees.

Equipment Condition

While many customers find the equipment satisfactory, some mention that machines are outdated and there is a need for more weights.

Customer Service

There are mixed reviews regarding customer service, with some praising the responsiveness and helpfulness of staff, while others report issues with management and billing.

Showers

A recurring complaint is the lack of hot water in the showers, which has been an ongoing issue for several customers.
  • SB
    Shannon Bailey
    Oct 25, 2025
    4.0
    Good facility, machines are dated. Clean overall, and the atmosphere is great for working out. Plenty of people, but not crowded. Staff needs to do a better job stocking supplies. Paper rolls routinely are empty. They did finally fix the urinal!
  • LR
    Lee Roberts
    Oct 3, 2025
    4.0
    This is a good place to work out and I that is open 24 hours. The staff is very friendly and does a really good job of keeping it clean. I had one concern a while back about hot water in the showers, but the management reached out to me right away and took care of it. I appreciate that level of concern for customer satisfaction.
  • DK
    Danny Keister
    Sep 16, 2025
    5.0
    Has become home gym .all the staff are friendly n helpful.
  • RT
    Rory Tm
    Sep 7, 2025
    5.0
    Best most helpful employees
  • JH
    jacques Heckelsmueller
    Aug 20, 2025
    1.0
    I have been a Planet Fitness member for a while and have visited more than 20 different locations without any issues. At every other location, I was able to bring a guest and, since I am not a U.S. citizen, I explained that I cannot download the app. Every other club understood this and allowed me entry once I filled out the proper guest form. Unfortunately, at this particular location, I was denied entry by a staff member despite my valid membership and my guest’s completed form. It was obvious that the refusal had nothing to do with Planet Fitness policy, but with personal bias. I didn’t catch her name, but it was the heavier girl with the emo style at the front desk. When I asked to speak with management, she dismissively claimed that she was the management and that there was nothing she could (or rather, wanted to) do. This arrogant response showed zero professionalism and no regard for Planet Fitness’ supposed “Judgment Free Zone.” This type of behavior is unacceptable. I strongly urge Planet Fitness corporate to take action, because no paying member should ever be treated in such a disrespectful way. Until this location addresses its staffing problems, I would advise others to stay away.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in LaPlace, LA?

Planet Fitness LaPlace is open 24/7 every day of the week, with some holiday hours varying.

Where is Planet Fitness located in LaPlace, LA?

Planet Fitness is located at 1404 West Airline Hwy, LaPlace, LA 70068, US.