Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
310 reviews
5 stars
282
4 stars4
3 stars3
2 stars0
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like LaQuanta, Devon, and Christi for their exceptional service.
Wait Times
Several reviews highlighted long wait times for appointments, with one customer expressing frustration over a one-hour wait before having to cancel.
Product Knowledge
Customers appreciated the staff's knowledge about eyewear and their ability to assist in selecting the right frames and lenses.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members, particularly regarding customer service and handling of cancellations.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
- MWMia WashingtonOct 14, 20251.0Absolutely appalling I had made an appointment to be seen but ended up waiting an hour. I had to of course cancel because it had already been an hour and there was no sign that anyone would see me anytime soon. They offered me an appointment basically a week from the day I had come in but having had to wait an hour there was no way as I had made the appointment for before a trip I was going on. Just an all around unpleasant experience
- MCMary Ellen CorrySep 19, 20255.0Brycen Stubbs is an exceptional and talented optical genius at Lens Crafters in Lafayette, La. He took two pairs of vintage designer sunglasses, Chanel and Versace, 20+ years old and put my new prescription bifocal lenses in them giving me two very cool pairs of eyeglasses. I get complemented every time I wear them. I’m so appreciative of finding such a talented guy to work with me! The other optical stores said it couldn’t be done!
- JTJohn ThomassonSep 7, 20255.0The people are Professional, helpful and nice! Would recommend!
- BRbeth romeroSep 1, 20251.0Horrible customer service!
- STShalonda ThibeauxAug 29, 20255.0This was my first time doing my eye exam here. I was nervous since the doctor Walpole be virtual, but it was great. Ms. Christy the store manager was the reason I decided to choose this place. And I’m so glad I did. The staff was nice and friendly. Ms. Christy helped me pick out the perfect frames for my face and she was honest about which ones looked best for my face. I will definitely return. Thank you Ms. Christy for everything. 🩷
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Lafayette offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology and accept most vision insurance plans.
What are the store hours of LensCrafters at 5725 Johnston St, Lafayette?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters Lafayette?
You can schedule an appointment online using their reservation URL: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0248&storeId=10851&cid=yext_gmb_lc_0248.
Does LensCrafters in Lafayette accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What payment options are available at LensCrafters Lafayette?
They accept various payment options including American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and check.
Can I pick up my eyewear order in-store at LensCrafters Lafayette?
Yes, LensCrafters offers in-store pickup services for your convenience.
What designer eyewear brands can I find at LensCrafters Lafayette?
You can find a variety of popular designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Which nearby stores can I visit along with LensCrafters at Acadiana Mall?
Near LensCrafters, you can visit Foot Locker for athletic shoes and gear, Banana Republic for clothing, and Kay Jewelers for fine jewelry. These stores offer a variety of shopping options to complement your eyewear visit.
Are there family-friendly stores near LensCrafters Lafayette?
Yes, nearby family-friendly stores include Kids Foot Locker for children's footwear, Justice for children's clothing, and Build-A-Bear Workshop for toys and gifts, all located at Acadiana Mall.
Where can I grab a snack or coffee after visiting LensCrafters at Acadiana Mall?
After your visit, you can enjoy a coffee at CC's Coffee House or treat yourself to a sweet at Great American Cookies, both located near LensCrafters in Acadiana Mall.