Planet Fitness

Reviews

• BO

  Brooke Oddo

  6 days ago
  1.0
  Been to the hammond planet fitness for many years although I cancelled while I went away for school. Once coming back I decided to reactivate my membership. Shortly after starting to workout there a staff member by the name of Rayelle I think or something like that quickly became someone I was not comfortable with and made my experience at planet fitness very unpleasant. I was told I was not allowed to have a gym bag one day which I get because it’s always been an unspoken rule. However I’ve been around the owner and managers many times with a gym bag and was told nothing. Nonetheless I decided to just stop bringing it in. So everyone has to walk around with keys, phones, bottles, wrist wraps, and whatever you may need during that workout. Really dumb rule but whatever. Another day I am working out and I took my shoes off to stretch in a empty room*** and place my shoes right beside me as I am warming up my legs and ankles for a leg day. I am told I can’t have my shoes off. Another day I am doing walking lunges and I am told as I am standing next to my barbell weight, I can’t have the weight in the middle of the floor. I’d get that if I just walked away from it but I am quite literally standing beside it. Today was my last straw that genuinely made me cancel my membership. I placed two 15 pound dumbbells on the counter by the free weight where everyone puts their phones, keys, and etc. I look up to see her waving me down to let me know no weights can go up there. I’ve had more workouts being scared to actually workout than good ones. The atmosphere is terrible and they treat people like we are in a nursing home. Why is it even called a gym?? They have rules for others such as men can’t wear jeans, string shirts, no sports bra’s and when my husband asked why she constantly was telling me the things I can’t do but there are many women who come to the gym half naked, he was told they were loosening up on those things. So you mean to tell me I can’t stretch in my socks but u can dress half naked, okay! Also let me mention I see guys in jeans all the time but what are they told??? She is the reason I will no longer be returning there and have cancelled my membership. And if you decide to read this, maybe go work for the nursing home..you’d fit in quite well. You are very unprofessional for your age and maybe if you actually cared about the safety of others, you’d not be worried about me having my shoes right beside me as I stretch but you’d be cleaning the toilets that carry more crap than your mouth. One thing I forgot, as I went to cancel my membership today the guy was taking care of me and she interrupted him to hold a card up to my face and let me know I can cancel online “that’s how they do things”. She is a joke and makes paying costumers not even want to be there. I may be one of hundreds and my dollar may not affect the place but just know I pay you guys and you guys pay her..
• PD

  Paul DeMoss

  Oct 6, 2025
  5.0
  A few years here & no reason to look elsewhere.
• TH

  Theresa Hoyt

  Aug 15, 2025
  2.0
  I don't like all the kids that they let in there during the summer
• DD

  DKodaz

  Aug 6, 2025
  1.0
  I called them because ive been in the hosptal for two weeks with covid and anaphylactic shock and i toldthem i cant afford my bill bc of helth issues and it was 2-3 weeks BEFORE my payment was due and theh told me to freeze my account and i wouldnt be charged but i cant use the gym and i understood that but i wake up to my bank being in the NEGATIVES bc they took out 70 dollars and i call them and its been a full 24 hours and i call back and they say “the manager just tells us to write it down but they take forever to look ar it” terrible gym and terrible customer help
• LN

  Lady Nicole

  Jul 31, 2025
  5.0
  Clean, Quiet GYM. Well lit parking lot as well. Friendly staff 🫶🏽🫶🏽

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